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Fake reports that freeze the game.

Fake reports that freeze the game.

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6 квіт. 2016, 14:2006.04.16
3

Fake reports that freeze the game.

I have been getting fake reports that freeze the game when I try to see them.

http://prntscr.com/aov6ng

When I press the Icon:

http://prntscr.com/aov708

Before they dissapeared when I refresh the page but the latest on does not.

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6 квіт. 2016, 15:4006.04.16
11387
Same problem here
6 квіт. 2016, 15:5906.04.16
1

Here same problem.


If I try to open a report of a battle everything in the game crashes.


Infinitum every time I open a new section of the game.

7 квіт. 2016, 08:2907.04.16
21.09.15
905

I understand how much it irritates the player but there are multiple things that can cause this


1-- Flash plugin is not responding

2-- Slow internet connection

3-- You recently had one report & read it already but server is not refreshed (slow internet connection)

4-- Sometimes browsers (specially firefox & internet explorer) don't execute flash/java code immediately, there is a slight delay in it.

5-- Game servers are too much loaded right now.

6-- Graphic section of the client or server is not working at it's 100%


So whenever you suspect this just press Ctrl+F5 on your keyboard


it will reload the page but not using cache, it will reload it from the server. Which will do all of the above & issue will be resolved.


In the mean time i will forward this to our devs as well to optimize the code.


You are also requested to keep an eye on your RAM/Internet connections

7 квіт. 2016, 14:3507.04.16
3
The Ctrl + F5 thing did not work.I have no problem with RAM or internet connection.The entire menu with messages and reports is useless because of the bug.
8 квіт. 2016, 07:5308.04.16
21.09.15
905

Please create one HAR file & send the ticket to our support. 


Message the ticket ID to scald the bald so he can look into this matter.


8 квіт. 2016, 10:0308.04.16
3
Weird.The problem fixed itself while I was generating the har file.