17 лип. 2025, 13:3517.07.25
02.07.25
1
Hi - A newbie here. I am having a problem starting the game. I have "RUNNING" at the top of the pages that I can reach, but I can't play. Any insights? Thanks, Cathy
Release 1.40.0 is live!
🌿 The latest Merge Gardens update has just landed! Let's find out what's in there:
🧩 NEW PUZZLE LEVELS
We've added 50 fresh levels to beat!
🧔🏻♂️ FATHER’S DAY
Gear up for a fatherly week of Events, Missions, great offers and a special Jigsaw Puzzle surprise!
🌈 SUPER RAINBOW SPINNER
Your favourite Puzzle Booster is making a reappearance stronger than ever! Coming soon in-game.
🎁 COMMUNITY GIVEAWAY
We’re back with a fresh round of community giveaways - starting from our amazing Facebook group! Click the link to learn more.
⚙️ FIXES & IMPROVEMENTS
- Fixed a visual bug on the City Park Cleanup Event
- Fixed an issue with missing Puzzle rewards
- Fixed an issue with Maze Quest rewards
- Puzzle Grass now spreads even when you move a chip out of the Grass area to make a match
- Other small improvements & fixes
Follow our official Community pages for more exciting news and updates! Happy merging. 🥰
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5 черв. 2025, 09:0205.06.25
Forget Me NotCommunity Manager
25 лип. 2025, 19:2625.07.25
25 лип. 2025, 19:27(відредаговано)
05.04.21
899
Cathy
Hi - A newbie here. I am having a problem starting the game. I have "RUNNING" at the top of the pages that I can reach, but I can't play. Any insights? Thanks, Cathy
Hi Cathy, welcome to the game! 🤗
Could you please try the following steps to see if they help?
- Fully close and reopen the game app
- Check your internet connection to ensure it's stable
- Restart your device to clear any temporary glitches
- Make sure the game is updated to the latest version in your app store
If the issue persists, please reach out to our support team at [email protected]. Our support agents are the only ones with access to your account and can take a closer look. Be sure to include as many details as possible, like your device type and any screenshots, so they can help you faster.
Let us know how it goes 🌱
