In response to the growing number of reports about unfair play, we have started working actively on the large-scale in-game system that will help us to combat the usage of any methods allowing to get an unfair edge in the game. While this system is in development, we're also adding a cheat report functionality. If you've noticed any suspicious player behavior in battles, please feel free to notify us via the "Report Cheater" button. It's available in the player's profile. To find players from previous battles, tap on the Friends icon in your Hangar and select "Recommended" tab.
Our special algorithms will be checking reported players additionally and issuing bans if the evidence confirming those reports is found. This is going to be a test run, for now, so we will greatly appreciate your feedback and support.
Thank you for making the game better along with us.
Yessss..im glad that have been added...now the problem is a bug...after update i cant enter any match...the internet will weak or disappear,even though in strong network coverage..im only one have this problem??anyone have this problem??please fix immediately...tq
Hi, what happend if you were wrongly accuse of cheating. I think some newbie reported me after i 2 shot his light mech with a Long Arm 10.
Hi, what happend if you were wrongly accuse of cheating. I think some newbie reported me after i 2 shot his light mech with a Long Arm 10.
Yes! even I was wrongly accused by many players. Now my account is banned 😭😭 Someone Do SomeThing!
My account blocked
Plz help me
I am also false banned due to I 5-6 times shot a mech and it died so he false banned me and I am banned pls unban my acc
1488560
So far all posts are about inaccurate ( possibly ) system bans. I would hope this new system is more complex that it appears on the surface. Just pushing a button "this guy cheats" button in game allows both trolls and poor sports an opportunity to screw with a ligitimately skilled player.
Yessss..im glad that have been added...now the problem is a bug...after update i cant enter any match...the internet will weak or disappear,even though in strong network coverage..im only one have this problem??anyone have this problem??please fix immediately...tq
Hello! It's a known issue, Pilot. We'll do our best to fix it as soon as possible. Thanks for bearing with us!
Hi, what happend if you were wrongly accuse of cheating. I think some newbie reported me after i 2 shot his light mech with a Long Arm 10.
Hi! Our special algorithms will be checking reported players additionally and issuing bans if the evidence confirming those reports is found. If your account has been unfairly banned, please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will be happy to help. Good luck!
Yes! even I was wrongly accused by many players. Now my account is banned 😭😭 Someone Do SomeThing!
Hey, Pilot! Sorry to hear you've been banned. Please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will check your case. Cheers!
My account blocked
Please contact our Support team if you think that you've been unfairly banned. Here is the link for you -> https://plrm.me/arena_support No worries, our agents will help you.
I am also false banned due to I 5-6 times shot a mech and it died so he false banned me and I am banned pls unban my acc
1488560
Hi! You need to contact our Support team for them to check this case. Here is the link for you -> https://plrm.me/arena_support If you've been unfairly banned, our agents will definitely unban you. Good luck!
So far all posts are about inaccurate ( possibly ) system bans. I would hope this new system is more complex that it appears on the surface. Just pushing a button "this guy cheats" button in game allows both trolls and poor sports an opportunity to screw with a ligitimately skilled player.
Hey, Jack! Of course, we do plan to improve the system in future 😉
Played a match this morning, and everytime i got close to a couple of players the connection erroe popped up, next, I was dead.... same 2 guys. whole match long. Never one to call out, but I reported them.
Hey, Pilot! Sorry to hear you've been banned. Please contact our Support team on this matter. Here is the link for you -> https://plrm.me/arena_support Our agents will check your case. Cheers!
Thank you! Will reach out help from them!
Many players report me for no reason. End result, I got Banned
Hi, I'm in doubt. I already suffered a one day ban and after I played more matches I was banned for 3 days. i'm not cheating but if i was i would have been banned for weeks right? Could you review how this ban is being automatically? and if there's something i'm doing that i have no idea about, could you let me know? I'm playing without a ban, but I'm afraid this could happen again, so I'm writing here. thanks.
Played a match this morning, and everytime i got close to a couple of players the connection erroe popped up, next, I was dead.... same 2 guys. whole match long. Never one to call out, but I reported them.
Thanks for reporting, Pilot! 🤗
Many players report me for no reason. End result, I got Banned
Sorry about that! However, all the reports are being additionally checked by our automatic system. If you have any questions about your ban, you need to contact our Support team. Here is the link for you -> https://plrm.me/arena_support Good luck!
Hi, I'm in doubt. I already suffered a one day ban and after I played more matches I was banned for 3 days. i'm not cheating but if i was i would have been banned for weeks right? Could you review how this ban is being automatically? and if there's something i'm doing that i have no idea about, could you let me know? I'm playing without a ban, but I'm afraid this could happen again, so I'm writing here. thanks.
Hi! It seems our system detects something on your account. Please contact our Support via https://plrm.me/arena_support We’ll try and take it from there!
