Its pretty hard to assume anyone at plarium are good people. they sell skins for $20 and weapons/mechs for $75. Thats about all you need to know. Its actually quite sad that you're trying to defend them. you sound like a battered wife defending her abusive husband.
here's 10 reasons why you're wrong
1. bots are OP and have weapons you don't/cant get
2. game is advertised as player vs player when in fact most players are bots
3. insane cost of in game purchases
4. insane cost to upgrade equipment
5. no new maps
6. new pilots released only so they could make more money
7. matchmaking
8. little to no dev communication
9. AI bots aim at real players over Aiming at other bots. and will switch from shooting a bot to shooting you if you round a corner
10. bots are OP to encourage to player to buy items, but when an upgrade is purchased the bot level gets auto raised so youre always behind