Alina,

I appreciate that you responded though the response doesn't really shed any insight into why that type of blatant mismatch occurs.    

For the monitoring you mention, do you rely on people like me that will come to the forum to complain and show you what the cause of my complaint is?  I think most people just complain on FB groups or Discord channels rather than come to the devs and offer information.  If people don't complain directly to you then all the backend systems you might use tell you things are fine.  

This is exactly what happened to me. My hanger is around 2300 and I was in a tournament fighting of more than 3450. I had to battle him 10 times before I realised it was counter productive and just slowing me down. He also had maxed everything.... brinkhouse maxed, carbine 12s maxed, bloody rail guns etc.  Your spot on about matchmaking and completely right about pushing players like me and yourself away. I regret spending about 150 dollars so far but see little point in spending further as I have no desire to be another whale. 

While squad power is used to help with matchmaking, it is by no means a perfect system which is why it is tweaked and monitored.

The main issue with Squad Power you may note is that you can have a 750 Power Rating Lancer and a 700 Power Rating Redox.  While the Lancer does have a higher Power Rating the Redox in certain game modes is superior because of its heavier weapon payload and damage output.

So group Squad Power (even with bots) is used but it by no means exact. It is more of an average assuming the Squad Power (Power Ratings) of all mechs are equal.  From time to time these ratings are adjusted to better reflect fairness and matchmaking.

Hopefully that explanation helps some.

Realizing  now  that  matchmaking  Is  based  more  on  XP  rather  than  squad  power.    In  a  previous  thread  a  mod  here  stated  differently.    So  the  game  allows  players  to  essentially  buy  their  wins  if  they  so  choose  to  buy  all  those  mechs  and  weapkns  early  on.    

at  least  now  its  clear  why  matchmaking  appears  utterly  broken  sometimes.    

out.

Hello! We monitor both in-game and in the communities. Of course, we need some time to collect enough data and then analyze it. Thanks for bearing with us!

On top of this, 

It really does just feel like the Dev's and Community admins are completely ignoring the issue. There is a very very hard discrepency in what they are saying, vs. the real game play experience.

At this rate, the game will legitimatly start snowballing down hill.

https://plarium.com/en/games/

The entire Plarium library is just high quality looking games, all packed with P2W mechanics.

Because, honestly, I've actaully played most of them. A chunk of them are reskins of eachother, and... again. all of them are packed with some level of P2W or Pay2Advance.

The complaints have existed long long before most patches were worked out, 

Their choosing to ignore negative community feedback, because they can, and some poor suckers will keep spending money, because they litearlly do not have any self control.

Its a shame honestly,

Mech Arena could have been a seriously good game, they could have had it ported to the Switch. They could have made it a Stream Worth PvP Arena game. It could have been WORTH streaming on Twitch. 

But because its very very clear what the companies priorities are; Milk people for money as much as possible before the game collapese. Not making a good game. 

I wish they could take the competitive aspects of the game seriously and realize that you can still make money without chasing away people that aren't just raining money down to improve their chances of winning.  I spend money as I stated here and in some other threads but I am not spending stupid amounts like whales spend.

Tournament mode is where my main distaste for this matchmaking eminates.  I want to enter a tournament match and know that everyone else is entering the match on roughtly equal footing so the win/loss comes down to the decisions made during the match rather than the credit card bills racked up prior to the match for maxed out mechs/weapons.  Until they fix that... the game will not be viewed as a comptetitive one for me but rather one for person willing to dump hundreds/thousands into their account.  

What  needs  to  be  realized  is  Plarium  is  making  thousands  of  dollars  off  the  whale  accounts.    They  would  rather  hit  the  big  fish  as  hard  as  they  can  and  offer  them  preferrential  matchmaking  to  entice  more  spending  instead  of casting  a  wide  net  and  filling  it  up  with  massive  numbers  of  active  players.

these  four  players  have  likely  combined  for  $5k  in  spending  to  get  the  hangars  they  have.    Look  at  their  account  XP.    They  are  running  hangars  equal  to  150k  XP  but  the  matchmaker  puts  them  in  with  players  between  30k  to  60k.    A  cake  walk  for  the  big  spender.    

i

Hi! I hear you, thanks for sharing. We've actually run a few tests on our matchmaking. So far, we haven't found an ideal option. We're still experimenting. I do hope we'll find it soon, though. 

Averaging  out  the  "potential"  hangar  strength  would  be  about  the  fairest  way  you  could  create  a  matchmaking  algorithm.    

This  takes  care  of  the  two  biggest  problems  I  have  heard  matchmaking  created.    First  is   "seal  clubbing"  by  dropping  all  mechs  to  minimum  and  then  maxing  one  of  them  out  with  the  intention  of  getting  low  strength  opponents  but  being  able  to  clobber  then  with  one  high  level  mech/weapon  loadout.    It  secondly  eliminates  the  "whales"  from  buying  all  the  high  level  stuff  early  and  getting  a  major  advantage  over  those  that  are  progressing  normally.    

No  reasonable  player  expects  perfect  matchmaking  but  they  should  be  able  to  expect  a  group  of   devs  recognize  the  flaws  and  find  a  way  to  eliminate  the  two  extremes  mentioned  above.    

I  have  been  a  content  producer  for  Wargaming  (  WOT  Blitz  w/club  wargaming  in  the  USA  ),  worked  with  Panzerdog  on  content  for  Tacticool,  had  some  of  my  content  featured  by  Mech  Battle  devs  Djinnworks and  I  worked  very  closely  with  Bravo  Company  which  was  working  on  very  well  recieved  game  "Forces  of  Freedom"  which  unfortunately  lost  financial  backing  after  several  years  of  development.    I  have  a  pretty  decent  idea  of  what  players  want  and  what  they  don't   want.    Right  now  your  devs  are  on  the  wrong  side  of  what  players  want  and  it  should  be  a  pretty  easy  fix  if  they  are  listening.   I  know  the  CM's  are  listening  though   which  is  appreciated....  even  if  things  get  a  little  heated  on  the  players  side  ;)      

Lol...  you  need  to  realize  that  matchmaking  is  working  exactly  the  way  they  want  it  to  work.    It  drives  players  to  become  big  spenders  to  get  the  upper  hand.    Those  that  can't or  choose  not  to  will  bitch  and  moan  but  they  dont  care.      The  big  spenders  spend  and  that  is  all  that  matters.    Why  do  you  think  they  barely  respond  and  when  they  do  its  the  same  old  "  we're  looking  into  it"?    Its  just  to  keep  someone  around  long  enough  that  maybe  they  will  also  spend  some  money  to  get  the  advantage.    

if  younwant  something  fair  and  competitive....  move  on.  

Is  redox  worth  upgradding?

I  mean  buying,  its  pretty  darn  expensive,  but  maybe  u  could  add  another  beam  type  weopen,  i  dunno,  maybe a green one that gives u a poisen  affect?

Hello have  you  read  my  other  messages?

I

You're right this game is rigged pay to win

Yes, but it is a hard mech to use as it is not particularly mobile.

I would like to add something from the perspective of a 4500+ pwr player.  I was about to post something about a bigger problem (IMO) and ran across this post.  While I agree that matchmaking is a crapshoot, it is not always as unfair a match as you think.  Sometimes I am put against an entire team of 4000+ pwr players and I only have bots.  It happens.  I take the beating an move on.  What you are not seeing is how the game is on the side of the high level player you are pitted against. 

I regulary fight lower level players around the 2000-3500 pwr range.  No doubt the matchmaking looks unfair, however, that lower level player, I'm put against, has no clue how the AI level is beefed up on their bots.  Here are some of the crazy bot capabilities put against a high level player:

1)  I cannot killshot dash any Zephyr or Surge on your team.  It will auto stun me if its ability is up.  

2)  Zephyrs on your team will auto stun me if I am in line of sight within milliseconds of seeing me.   Imagine you on a bridge and a Zephyr is running beneath you.  You wait for him to clear it so you can dash down on his head.  So you dash over the ledge and it turns and stuns you in the air.  WTF!!!!!!!!!!!!!!  

3)  All bots on you team have their AI kicked up so high that it's like fighting a team full of aimbotters.  Try playing a long range map like Hanging Gardens or that big open map and watching 3 or 4 pairs of stasis beams aimbotted to your face as soon as you stick you head up.  WTF!!!!

Or better yet have a piece of crap bot Zephyr aimbotting you from across the map with rank 6 longarm10 and rank 6 longarm 8.  WTF!!!!!!

So ya, you may take a loss, but just know it wasn't as easy for the other guy to do it as you think.

Yeah it's so broken they have freaking eyes in the back of their head with their aimbot too and they turn so fast. The only real players that could possibly do that are cheaters. They are taking action against hacking but no real anti-cheat mechanism. And they don't ever fix the AI.

Wouldn't call myself a whale but I've spent more then the average guy on this game for sure. Since it is the only game I play and before this it was War Robots that matches you fairly if you spend regularly. After a certain amount of time that you stop spending all you do is get destroyed until you spend again.  I found the pure greed in that system to be sickening.  Then I went to the #1 FPS of all time Call of Duty where you can spend millions but it won't give you enough advantage to  a more skilled player. I enjoyed that aspect of the game even though I would come across more skilled players that I couldn't beat but at least I could keep trying andventually beat ththe momentud