So I sent in some questions to support, and this is how they answered. These are almost the exact responses I have read when I started playing about 10 to 11 months ago now. I know the "customer service" people can only do so much when the developers hide behind them, so it isn't their fault. But once again, it's saying stuff without really saying anything about the problems. At least this time they admitted these are problems.

Hi!
Thanks for your reply.

We understand your concerns and want to address each point in a clear and concise manner.

Mods on 3–5 Star Mechs
We are aware that early access to mods on lower-star mechs can create an
imbalance, and our developers have taken note of the community's
feedback. While there’s no immediate fix, the team is actively reviewing
mod availability and progression to make it more balanced for all
players.

Beginning and Mid-Tier Players vs. End-Game Mechs
We understand how frustrating it is to face legendary Mechs as a
lower-tier player. This is a known issue with matchmaking, and the team
is working on adjustments to ensure players are more fairly matched
based on hangar power, progression, and mech tier.

Hangar Showdown Imbalance
You’re correct, using Mech Rank alone doesn’t fully account for Mech
capabilities. Developers are monitoring Hangar Showdown balance and
testing ways to reduce the impact of highly specialized or end-game
Mechs in small team battles. This includes improving matchmaking logic
and evaluating mech-specific advantages.

Power Levels of Mechs and Weapons
We acknowledge that some fully maxed epic Mechs can feel stronger than
certain legendary Mechs, and this can be confusing. Our team is
reviewing power scaling across mechs and weapons to make the system more
logical and balanced for all players.
 

(this last part I guess they can't read as i asked about inventory power, not hanger power)
Matchmaking Against Higher Hangar Power
We understand that facing opponents with significantly higher hangar power
can feel unfair. Matchmaking currently factors in several elements, but
extreme gaps can still occur. Developers are actively working on
improvements to reduce such mismatches and make games feel more
competitiv