Hello! If you have already acquired Redeemer, it won't be added to your account as it's already in your Hangar. Otherwise, contact our Support agents via this link: https://plrm.me/arena_support or email them at: [email protected]. They will help you!

The thing is, last time we had a slingshot promo code, which gives slingshot. I already had the mech, and they gave me what the mech would be refunded for. 

Why not redeemer?

This time, the Code doesn't bring compensation for the already owned Content.