Hello! Please try to reinstall the game. If the issue is still present, contact our Support agents via this link: https://plrm.me/arena_support or email them at: [email protected]. They will help you! 

It seems to do it after your team updates the game, which is a real boner. The reinstall on our part is incredibly tedious because the game doesn't autodownload the content, it takes extensive time going into matches that don't start to download all the weapons and mechs. Top this with no maintenance or update compensation for our inconvenience makes this even less of a promising prospect. Anyway we can just get your dev team to test updates better so this stops happening? Your player base shouldn't be so inconvenience and frustrated with the service your team charges for, right? Or maybe an acoin "thank you for bearing with us" should be in order?

Will take into account regarding this subject 👌 

Such issues are often caused not by our devs team (who are constantly testing all the updates/novelties that are gonna be implemented into the game). Releasing games covers many additional activities and cooperations, including 3rd parties that are not connected to our company.