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Loading screen stuck on authenticating

Loading screen stuck on authenticating

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23 квіт. 2023, 21:3323.04.23
10.02.22
3

Loading screen stuck on authenticating

I tried to log on this morning, 9 am central time, and the game just gets stuck authenticating.  It's been like this all day.  I've tried deleting game data and cache with no success.  Any recommendations?

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24 квіт. 2023, 13:0924.04.23
04.08.22
218

Mobile or plarium play? If mobile I'd load it fresh on another device If you have one spare. Uninstall from there then try again on preferred device. 

CrystalDrewCommunity Manager
24 квіт. 2023, 14:1124.04.23
10.02.23
2031

Hi! Try to reinstall the game and reconnect the Internet. If the issue is still present, please report it to our Support team via https://plrm.me/arena_support or email them at: [email protected]. They will help you! 

24 квіт. 2023, 23:1724.04.23
10.04.23
59

This is not a user issue. This happens EVERY day between 3-5pm PST. This is a server issue. If you all want to take the game down every day just give us a notice.











25 квіт. 2023, 02:3625.04.23
10.02.22
3

I reinstalled the game this morning.  After a few hours and multiple attempts it finally loaded and allowed me to log in.  I played 1 match where the results failed to load.  Couldn't start another match.  Restarted app and now back to authenticating.  It's not a hardware issue not is it a connection issue.  Like Lord Pew Pew said it's a server issue.  I'm sure the next recommendation from support will be to defragment my hard drive....  Just tell me your game is screwed up and I would be much happier than you trying to convince me it's on my 

25 квіт. 2023, 05:1625.04.23
17.03.22
1

yes i had problm this morning i cant launch, its stuck on the launcher. i reinstall but the download keep reconnecting. 

CrystalDrewCommunity Manager
25 квіт. 2023, 13:4525.04.23
10.02.23
2031

Hi guys! Please report this issue to the Support team (https://plrm.me/arena_support or email them at: [email protected]). Describe the trouble as fully as you can, providing screenshots and all possible details would be the best. It helps us to quickly identify the reason for the error and get it fixed!