I’ve been reading a variety of experiences from people who worked with American Income Life, and it’s clear that insurance interactions can vary widely depending on expectations and communication. Some customers talk about feeling supported, while others struggled with unclear terms or unexpected outcomes when making claims. It made me wonder: what questions do people wish they had asked before committing to a policy? For those who’ve navigated insurance purchases or claims — whether positive or frustrating — what advice would you share with someone considering a plan for the first time? Are there specific things to watch out for in the contract language, follow-up processes, or how agents explain coverage? Sharing real experiences could help others approach insurance with a clearer set of questions and expectations.