
How much time are you waiting for an answer? Did you try to fix the issue with this article helps https://plarium.com/forum/en/throne-kingdom-at-war/bug-reports/39293_issues-with-loading-the-game-on-plarium-com/ ?
After sending pictures and a demo video of the issue and explaining in detail exactly what is wrong this is the response I get from support.
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Plarium Support Team | 5/17/2017 | 2:47 AM
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Dear Lord,
Thank you for your e-mail. The game works correctly. Please try to clean the cache of your browser. Try to use full screen view. If you have any more questions, don’t hesitate to contact us, we'll be happy to help.
Best regards,
Your Plarium Support Team
This is the image of the problem.
https://drive.google.com/file/d/0B6Wbb1TFmGqYSkhhYzdrSEhHWTg/view?usp=sharing
This is the demo I created. Its a webm file type. It shows that I can go to the bank and scroll.
But when I try and do an offensive task then the scroll bar doesn't work.
https://drive.google.com/file/d/0B6Wbb1TFmGqYcDdTTmptdGlCQTg/view?usp=sharing
Not sure how long you can access these. I wasn't able to record it when it goes into full screen. It is the same behavior both ways.
Ty for the video. What resolution do you have? It might be problem with nonstandard resolution for notebooks etcThis is the image of the problem.
https://drive.google.com/file/d/0B6Wbb1TFmGqYSkhhYzdrSEhHWTg/view?usp=sharing
This is the demo I created. Its a webm file type. It shows that I can go to the bank and scroll.
But when I try and do an offensive task then the scroll bar doesn't work.
https://drive.google.com/file/d/0B6Wbb1TFmGqYcDdTTmptdGlCQTg/view?usp=sharing
Not sure how long you can access these. I wasn't able to record it when it goes into full screen. It is the same behavior both ways.
well update its now even worse then ever. Now when I go to attack either a city or resource it crashes. I am very disappointed. Not sure if they don't fix this, if I am going to stay with this game. If your interested here is the latest.
https://drive.google.com/open?id=0B6Wbb1TFmGqYcEpMV0FYcVh1clkI have also submitted a ticket. Two actually. One where the game keeps crashing when I select certain Assailants camps on the map. The second ticket is the most critical. The pc version of the game does not allow you to equip any armor on your hero! The button is completely flat, greyed out. It does nothing. It's been a week with no response from support. I contacted the group on Facebook and was told to be patient.
My character is severely gimped without the bonuses from gear. I started another character on the phone version. The gear works fine on there. Unfortunately I spent quite a bit of money already on the PC version and if I have to abandon that game, it's going to hurt to start all over! I don't feel that the PC game was adequately tested before release. Crafting gear is a huge part of the game.
Is there a list anywhere of known bugs and a time estimate of when this will be fixed? I keep getting messages from my Order leader advising me to get proper gear. I need some help, please!
I use Chrome, but it's not the browser. It's in the game coding. Someone forgot to activate that button. I have crafted gear that's way out of date now since I have leveled past it, without ever getting to wear it.
Dikiny on Forberg