Hello Lords! Please note that all technical questions are proceeded by our in-game support channel. Please contact our support specialists through the "Ask a question" button on the home page of our official Game Guide by the following link: http://support-portal.plarium.com/en/throne-web/faq.
Our specialists will provide you with the necessary help. Thank you in advance!
If Plarium Play is not loading your game since the update, it could be due to a corrupted cache or an incomplete update. Try clearing the app cache, restarting your device, or reinstalling Plarium Play to see if the issue resolves. Sometimes, games fail to start even though the app itself opens, similar to how you might launch Minecraft but realize you’ve lost my house in Minecraft because the world didn’t load properly. Ensuring the app and your device are fully updated often fixes this problem.