I agree with you! Software is always important. I could also advise using the software to accept requests and so on. For example, I tried call routing software and I like it. It is for transparent and reliable tool for the optimization of the marketing strategy.  I will leave a link to get more info  

You make a valid point—investing more in quality assurance is essential for any gaming company like Plarium, especially in such a competitive industry where buggy software can easily push players toward alternatives. A stronger focus on testing, with a better balance of software quality engineers to developers, would not only reduce frustration but also boost user retention and long-term revenue. Just as tools like test de pureté ado garçon  provide a structured way of measuring certain aspects, rigorous QA processes provide a structured way of ensuring games are polished, reliable, and enjoyable for players.