I have an old game town on my phone I want to delete and start a new town. No matter what I do, I can't get rid of the old town. I have deleted the games cache, the game data, uninstalled it and reinstalled - it still goes back to the old town.
Can someone tell me how to do this please?JanelSmiles said:
I have an old game town on my phone I want to delete and start a new town. No matter what I do, I can't get rid of the old town. I have deleted the games cache, the game data, uninstalled it and reinstalled - it still goes back to the old town.
Can someone tell me how to do this please?
Hello, JANELSMILES!
Please note you can start a new game on another device. Then synchronize your game account with Google Play, Game Center or Facebook and restore it on any device to continue playing the game there. You can find more information about the synchronization by following the link below:
http://support-portal.plarium.com/en/throne/faq/account-linking/linking
If such method doesn’t suit you, we can take necessary steps to replay the game from the start on your device. In this case, we need the following information to proceed with your request:
-Google Play: https://support.google.com/googleplay/answer/2850369
-iTunes: https://support.apple.com/en-us/HT204088
3. Specify the device model you started the game from and the approximate registration date of your game account.
This information will help us to make sure that this account belongs to you.
Please note that this process is irreversible, that’s why after completing your request the access to your game account will be blocked and cannot be returned. Please confirm your request.
We are waiting for your reply. Thank you in advance.
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It sounds like the game data might be syncing with a cloud account like Google Play Games or Facebook, which could be restoring your old town each time you reinstall. You might want to try disconnecting the game from any linked accounts before reinstalling. Also, using a cleanup tool like CCleaner for Android can help you clear leftover files and cached data more thoroughly than the default app manager. After that, reinstall the game and try starting fresh just make sure you're not signed into any old account during setup.
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To fully delete your old game town and start fresh, you need to disconnect the game from any cloud accounts like Google Play Games, Facebook, or Apple Game Center that might be auto-restoring your progress. First, go to your phone's settings and clear the game's cache and data. Then uninstall the game. Next, remove or log out of any connected accounts (Google, Facebook, etc.) tied to the game. Reboot your phone, reinstall the game, and skip logging into those accounts when prompted, so you can start a brand-new town. try also nulls clash
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It sounds like the game is still storing some leftover files on your device even after you uninstall and clear the cache. Sometimes hidden files or residual data can bring back the old progress. One thing you could try is using a tool like CCleaner on your Android it helps remove junk files and hidden leftover data from apps, which might solve the problem. After cleaning, reinstalling the game should hopefully let you start fresh with a new town.
