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New Accout on wrong Server

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May 15, 2026, 12:534 days
01/11/26
3

New Accout on wrong Server

Hello,

i've created a new Account. I wanted the new Account near my first other account. But Plarium set my new Account on another server!! Thats terrible, i don't want to play on 2 servers! How can i change my account to the other server? Thanks

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7
Comments
AnnabelleModerator
May 17, 2026, 05:493 days
11/25/16
305

Your new account will be on Server one. You need to choose another server for the new account. 

May 17, 2026, 07:542 days
01/11/26
3

wow, what a great answer! I am programmer since 40 years. Every day, I transfer millions of data points from one server to another. Plarium treats its customers like stupid little children! This arrogance annoys me greatly and makes me furious. I play using the PlariumPlay app on my PC, and—when creating a new account—I simply cannot log out and select the desired server. This arrogance—the attitude that "we don't fix bugs in the software"—demonstrates just how little Plarium cares about its customers. I have had enough of this, and I am giving up all my accounts. I will not play with Plarium again!

DariaCommunity Manager
May 17, 2026, 13:152 days
10/31/22
1049
DerSepp

wow, what a great answer! I am programmer since 40 years. Every day, I transfer millions of data points from one server to another. Plarium treats its customers like stupid little children! This arrogance annoys me greatly and makes me furious. I play using the PlariumPlay app on my PC, and—when creating a new account—I simply cannot log out and select the desired server. This arrogance—the attitude that "we don't fix bugs in the software"—demonstrates just how little Plarium cares about its customers. I have had enough of this, and I am giving up all my accounts. I will not play with Plarium again!

I'm sorry to hear you're upset, but we need more details. Did you create a new Plarium Play account? Did you try using the option to change servers? Do you happen to have any screenshots? 🙏🏻

May 18, 2026, 06:08Yesterday
01/11/26
3

Screenshots of non-existent buttons?

1. Screenshot: There is no profile to select via the quick travel option in the bottom right.

2. Screenshot: I found "Profiel" at hero overview.  At the very bottom of the hero overview, there is a "Select Server" button. However, there is no option to log out of the account.

3. Screenshot: In the overview of all servers, I can see the two servers where I already have accounts. However, even here, I cannot log out of an account. 


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Furthermore—even when I am on the very server where I intend to register the new account—I am unable to select it. It remains a matter of chance where my new account is created. That is the problem!

MicAdmin
May 19, 2026, 05:5513 hours
02/22/19
1677

Hello Lord DerSepp ,

there isn't a disconect button , that castle on server 2 will remain there even if you will not play anymore there on server 2.  

You just need to go on server 1 and click 


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Let me know if that works !

I wish you a great day and good gaming !

ps: please be more careful with the words ( rude language is against the rules =  https://prnt.sc/cAxKs21_sWPh    )  ,please be more gently with the other mods on this public forum ,thank you !

May 19, 2026, 06:4712 hours
01/11/26
3

Hi Mic, I am friendly as long as I know that I—and my issues—are being taken seriously. However, judging by your response, I gather that you haven't understood my problem at all. The issue is that I play with Account 1 on Server 1 and want to create a second account—Account 2—also on Server 1. But since I am unable to select Server 1 when creating Account 2 (I play using the PlariumPlay app on PC), PlariumPlay creates Account 2 on some random server rather than on Server 1, which is the one I want. It works fine on PlariumPlay on my tablet; however, I play on my PC because I find a large monitor more suitable for gaming.

MicAdmin
May 19, 2026, 07:3311 hours
02/22/19
1677
DerSepp

Hi Mic, I am friendly as long as I know that I—and my issues—are being taken seriously. However, judging by your response, I gather that you haven't understood my problem at all. The issue is that I play with Account 1 on Server 1 and want to create a second account—Account 2—also on Server 1. But since I am unable to select Server 1 when creating Account 2 (I play using the PlariumPlay app on PC), PlariumPlay creates Account 2 on some random server rather than on Server 1, which is the one I want. It works fine on PlariumPlay on my tablet; however, I play on my PC because I find a large monitor more suitable for gaming.

I missed that account n.1 and account n.2 , sorry , yes that is not possible .

As for what you say about transfering the game from a server to another server , i know that is not technically possible since was already asked many times before ,but..if you have a solution to that (since you said  that you are an experienced programmer for 40 years ) you can suggest it in an email to the plarium at the below email adress :

plarium.com/en/support 

Who knows, maybe would be a good thing !


I wish you a great day and happy gaming !