OMG this is laughable.
I checked out the Master account that send me the message the other day.
It is in a bot ring of accounts stretching around the map called.... you guessed it "Master".
Seriously, I already suggested months ago that you simply ban the name Master from the game. Can he come back as something else, sure but at least that messes with his brand name and reduces his revenue and takes Plarium 5 minutes and 1 line of code to execute **
Plarium doesn;t even do simple quick and easy stuff, it's amazing.
** here it is in PHP (cause my coding experience is web based)
if ($username == "Master"){$failure = "15";}
Blow me down with a feather that was hard.
I am kind of assuming there is already checking of user names to prevent rude ones, too short, too long and ones already taken. So there must already be a check loop that returns the account creation page with an error if $failure is not empty. You just add type 15 to the array that contains the human description of the error to display - $errormessage['15']="Go Away Botter";
And What if my name is Master, And I want to use it. That will infringe my constitutional rights to a name. And Plarium has no bussiness banning my name.
Plarium can only deal with the problem when it is reported. So report the bots to support.