My Lord, it's not that easy as some of you can think. This process takes a lot of time. Our engineers should be 100% sure that by fixing these bugs, the system won't accidentally create new problems.

Yes, it's not a bug, just the way how it works now.

Dear Lord Oberon,

On fixed bug number 7, I want to especially thank you. Seeing as that when Time is of the essence, it is highly annoying to have to choose all your units again when you want to send at a raid or Beacon. 

Thank you for hearing us and doing what you can. I know time on peoples hands can vary and objectives can be delayed, but thank you for all your hard work, and making us happy.

We have fixed this issue yesterday. The list of other bugfixes you can see in the first post. 

M.BlackStarVega said:

Dear Lord Oberon,

 

 

On fixed bug number 7, I want to especially thank you. Seeing as that when Time is of the essence, it is highly annoying to have to choose all your units again when you want to send at a raid or Beacon. 

Thank you for hearing us and doing what you can. I know time on peoples hands can vary and objectives can be delayed, but thank you for all your hard work, and making us happy.

 

My Lords, thank you for your loyalty and patience. 

Is this in any way related why I cannot get into the game anymore?

This morning I could log in, but lots of images were not loaded, e.g.: food (pigs) and iron (scrapped weapons) tributes around the castle for example stayed as a blue placeholder square and were unclickable, while the gold tributes (goblins) worked normally.

Clearing my cache and restarting made it impossible to open the game: http://plarium.com/en/games/stormfall-age-of-war/game/ sits there forever (at least 30min) with the lady warrior image and the progress animation....

Also, almost all images on the profile and forum page timeout are broken (copy/pasting their urls and attempting to load one in a new tab shows a time-out error by the browser)

I am in Australia

My Lord, the main reason of the lack of data delivered to your computer was an emergency maintenance on the CDN (content delivery network) side. Because of this outage and the connectivity issues some interface parts and data related to the game progress may have not reached the end-user side.

I am truly sorry you had to experience such kind of issue. I do also hope for your kind understanding and patience in regards to the issue occurred.

This issue should be solved soon.

All games Ive tried appear to suffer from the same issue (Stormfall, Sparta, Pirates, and Total Doiminaton). Any idea whats up?

My Lords! I am glad to notify you that the origin of the issue has been located and fully rectified. Still, it may take from a couple of hours to 24-48 hours for the changes to come into effect for your side depending on the DNS cache refresh rate of your Internet service provider.

Oberon, what happens in those 48 hours it may take?, what about lost troops, paragon points, daily rewards, lost guild quest reward chests, etc?.

Those who miss out because they need to wait up to 48 hours will be left out to dry?.

Your explanantion when read between the lines tells a lot to IT Savy users such as myself. I wont comment on it.

So what happens to those who may end up needing to wait for that long?. How soon can we expect to be refunded/reinbursed on game "items"?. What happens if you loose a profitable siege-farm? will that too be returned to us?.

Right now Ive lost a whole day, possibly will loose another one. Im curious as to how you will address those issues, because they are serious enough to make someone quit the game.

Thanks in advance...

I am In California U.S and I cannot get into the game at all from one laptop in our household and can get in on another but the images are all gone as well as the entire world map. I am stuck and cannot do anything. I cannot even send away any res accumulating or spend it.  This is not good.

I have spent enough money to pay for a decent technician on this game lol, i still cant log in

4/29/2015   ok ever since last night with no warning I cant get past the login screen then all I get is a black screen...just how long do you estimate this server repair to take place? a lot of us work our butts off to login everyday to get our paragon loyalty points and are really gonna be pissed if we have to start all over..besides I miss playing my game...fix it already

when are you going to fix game cant get past log in screen enough all ready was on 60 day of log in now that will be gone as well cant even let league members know whats going on and i am the cap on league  Cobra  Immortal Legions II

My Lords! Please, be patient. This loading issue should be fixed now, however, our engineers are checking whether there is another cause of this problem or not.

In case your loyalty program is cancelled, please, contact our Support Team and they will restore your progress. Here is the link >>

 http://bit.ly/SFHelpDesk

still cant log in, or when i can its not fully loaded, only see outlines of structures, oh yeah and invite friends pop-up, are you serious?

Lords!

In case clearing cache or changing browser does not help you please perform the following actions:

- Please click on Start button http://screencast.com/t/FYkMYbbe
- type cmd
- In new window type ipconfig /flushdns

Lords and Ladies!

May I know if the matter persists for your side at the moment?