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Sep 24, 2016, 00:4009/24/16
220502

EMAILS

My whole league is having problems with the email.  It will show we have 1 or 2 emails, but they aren't there.  This is happening to all of us in the league.  Eradication.


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11
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Sep 24, 2016, 01:2209/24/16
220502
several of our members also have the same issue ..ghost emails that dont exist
Sep 24, 2016, 14:3009/24/16
11/08/14
35
same here. very annoing
Sep 25, 2016, 13:1209/25/16
220502
Eradication again.....Are you reading our requests???  Now some members have 1-3 emails that are not there.,  This is very annoying.  Don't know if I'm missing an email from an enemy or what.  PLEASE FIX THIS! 
Sep 25, 2016, 13:1509/25/16
220502

My Lords and Ladies,

that problem occurs from time to time. Please report it to support team. Please use this link http://support.plarium.com/Tickets/Submit

Thank you for your patience. 

Alyona KolomiitsevaCommunity Manager
Sep 26, 2016, 10:0309/26/16
09/17/15
8273

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

Sep 29, 2016, 08:4809/29/16
220502
I see this when I don't log off, but disconnect from the internet for a while; when I go back, ghost messages.  If I refresh the browser, it sorts itself out.
Alyona KolomiitsevaCommunity Manager
Sep 29, 2016, 09:1209/29/16
09/17/15
8273
Keaton said:

I see this when I don't log off, but disconnect from the internet for a while; when I go back, ghost messages.  If I refresh the browser, it sorts itself out.
So you never get them if your connection is ok?
Oct 2, 2016, 17:4510/02/16
220502

Hi Alyona


I will keep an eye on it - my internet usage is often quite erratic (switching between lan / wireless, and unreliable connections), so it's hard to say with certainty.

Alyona KolomiitsevaCommunity Manager
Oct 3, 2016, 09:3810/03/16
09/17/15
8273
Keaton said:

Hi Alyona


I will keep an eye on it - my internet usage is often quite erratic (switching between lan / wireless, and unreliable connections), so it's hard to say with certainty.

Other players have reported this issue regardless their Internet connectivity. And our QA have already found a bug which causes ghost messages. Hopefully our devs will fix it soon 
Oct 5, 2016, 01:2610/05/16
220502
Another member of Eradication - I now have 5 ghost messages.
Alyona KolomiitsevaCommunity Manager
Oct 5, 2016, 06:3810/05/16
09/17/15
8273
paul said:

Another member of Eradication - I now have 5 ghost messages.
It's a bug, Paul
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