Logging Issues on Servers 2 and 3 -- 17-October-2017

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Logging Issues on Servers 2 and 3 -- 17-October-2017

Juglar del Viento

Oct 17, 2017, 16:5410/17/17

04/10/15

1433

Logging Issues on Servers 2 and 3 -- 17-October-2017

Dear Lords

For all that has problems to log on servers 2 and 3 i have just opened this topic to get the info for devs to check what is happening and be solved as soon as possible

what devs needs are har files of some Lords that are experimenting difficulties to log

steps to do:

For Fixefox users: if you are still experiencing difficulties, please consult the following link: http://support.plarium.com/files/pscreen_instruction_en.pdf

Send the file to: https://plariumsupport.zendesk.com/hc/en-us/requests/new

For Chrome users: please follow these steps:

1. Access Chrome -> More Tools -> Developer Tools -- http://screencast.com/t/dXnNlwFTV8y6

2. Access the Network tab -- http://screencast.com/t/rRKZ9T9bsG

3. Try to access the game

4. Right-click on any line and select Save as HAR with content -- http://screencast.com/t/gxsrje20g

5. Send the file to: https://plariumsupport.zendesk.com/hc/en-us/requests/new

they will check all data to check what is happening

Thanks in advance for ur help

Regards

Comments

1 2

Deleted

Oct 17, 2017, 18:0510/17/17

231592

Hello, Lords and Ladies.

The devs reported that this issue has been fixed.

Can you please confirm that you're able to login now?

Nicky4

Oct 17, 2017, 18:0810/17/17

06/25/16

Hi,

Connecting to S2 works fine now.

Thanks for the speedy resolve.

Nick

Angeliclee

Oct 17, 2017, 18:1110/17/17

02/20/17

Yay! I'm in - thank you for fixing!!

Deleted

Oct 17, 2017, 18:1610/17/17

231592

You're welcome :)

Happy to hear the issue has been fixed

Deleted

Oct 17, 2017, 18:1910/17/17

Yayyy it works. Thanks!

Deleted

Oct 17, 2017, 18:3210/17/17

231592

I can log in finally but I'm back at level 1, my whole game has been erased

Deleted

Oct 17, 2017, 18:3310/17/17

231592

all good; cheers!

Juglar del Viento

Oct 17, 2017, 18:3710/17/17

04/10/15

1433

Aurora said:

I can log in finally but I'm back at level 1, my whole game has been erased

Lady Aurora

sure you have been logged in one of the other server. ur progress has not been deleted only have to find it.

click on top of the game at right of ur name castle and coordinates where the name of the server is

then a new window will appear with the names of the servers, should be 3 of them and take a look where ur most level is and select it

then press OK and then refresh the game. you should be gone to the right server where ur progress is.

hope u can solve it

Regards

Deleted

Oct 17, 2017, 18:4210/17/17

231592

Yeah, thank you! I was on the wrong server indeed, all is fine, now! Thanks

Juglar del Viento

Oct 17, 2017, 18:4410/17/17

04/10/15

1433

Aurora said:

Yeah, thank you! I was on the wrong server indeed, all is fine, now! Thanks

You are welcome my Lady

glad to see all is working fine

good game and regards

Juglar del Viento

Oct 24, 2017, 17:4710/24/17

04/10/15

1433

Dear Lords

at this moment i dont have any problems to log on all servers

please keep informing if you still experiment problems to enter on game

Regards

Frittebud

Oct 24, 2017, 17:5510/24/17

11/09/16

http://prntscr.com/h1hveg

19:54 Middle European Time, Server 2, still no login. Stops at 80% :(

Juglar del Viento

Oct 24, 2017, 18:3610/24/17

04/10/15

1433

Dear Lords

seems that the issue could be caused in a germany area or at least it seems as the posts im reading here and on facebook

so, for now try the following steps to try to connect to game:

- clear your browser cookies and cache.

- check your connection speed here: http://www.speedtest.net/-

-reinstall your browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera);

- your Flash player may be outdated. You can update it here: http://www.adobe.com/support/flashplayer/debug_downloads.html-

-Install Browsec VPN extension for your browser.

- try to use a different computer or Internet connection to see whether it is your PC or the connection that is causing problems

hope this can be a bit helpfull for u

Regards and sorry for the inconveniences

Deleted

Oct 25, 2017, 08:1910/25/17

231592

Hello, Lords and Ladies.

The issue seems to be caused by a technical issue on the end of Deutsche Telekom AG Internet provider.

If you're still facing this issue, please try to install Browsec VPN extension for your browser., it should help.

Frittebud

Oct 24, 2017, 17:1110/24/17

11/09/16

Yes, I have the same problem :(

Takeda Shingen

Oct 24, 2017, 16:5310/24/17

02/20/17

Again login problems. Game runs till 80% and than stops...

Deleted

Oct 17, 2017, 18:3610/17/17

Aurora said:

I can log in finally but I'm back at level 1, my whole game has been erased

You might be on the wrong server. Check that you have not jumped onto another

Crow

Oct 17, 2017, 17:4610/17/17

Oct 17, 2017, 17:47(edited)

12/12/14

In creating the har file for the support tic, I noticed some new stuff in the developer window of chrome, auth & account signature verification....I wonder if this bug affecting what seems to be most players is result of an attempt to close up account vulnerabilities.

Deleted

Oct 17, 2017, 17:4010/17/17

231592

HI I have not been able to log in for hours either. Have sent the screenshot of what error message pop ups but will do the Har file as requested and update my ticket.

Deleted

Oct 17, 2017, 17:3810/17/17

231592

unless Palraium sort my being locked out of stormfall asap, I will NEVER buy another package again. I was in the middle of gaining 'prizes' and other goodies which I will no doubt lose now, so why should I ever spend on the game again

1 2

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Access Chrome -\u003E More Tools -\u003E Developer Tools -- \u003Ca href=\u0022//screencast.com/t/dXnNlwFTV8y6\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://screencast.com/t/dXnNlwFTV8y6\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E2. Access the Network tab -- \u003Ca href=\u0022//screencast.com/t/rRKZ9T9bsG\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://screencast.com/t/rRKZ9T9bsG\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E3. Try to access the game\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E4. Right-click on any line and select Save as HAR with content -- \u003Ca href=\u0022//screencast.com/t/gxsrje20g\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://screencast.com/t/gxsrje20g\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E5. Send the file to:\u00A0\u003Ca href=\u0022//plariumsupport.zendesk.com/hc/en-us/requests/new\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttps://plariumsupport.zendesk.com/hc/en-us/requests/new\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ethey will check all data to check what is happening\u003C/p\u003E\u003Cp\u003EThanks in advance for ur help\u003C/p\u003E\u003Cp\u003ERegards\u003C/p\u003E","createdDate":"1508259240000","folderId":"50","id":"80250","authorId":"277364","authorRegistered":"1428687025940","authorName":"Juglar del Viento","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"5104","commentsCount":"23","likesCount":"4","authorCommentsCount":"1433","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/stormfall-age-of-war/50_bug-reports/80250_logging-issues-on-servers-2-and-3----17-october-2017/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403119/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EHello, Lords and Ladies.\u003C/p\u003E\u003Cp\u003EThe devs reported that this issue has been fixed.\u003C/p\u003ECan you please confirm that you\u0027re able to login now?","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508263551903","editedDate":"0","id":"403119","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403119","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1164447/","commentUrl":"/en/comment/Topic_403123/"},"strings":{"userRole":"","userId":"1164447","contentDraftJs":"","contentHtml":"\u003Cp\u003EHi,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EConnecting to S2 works fine now.\u003C/p\u003E\u003Cp\u003EThanks for the speedy resolve.\u003C/p\u003E\u003Cbr\u003ENick","userRegistered":"1466861265247","userCommentsCount":"18","userName":"Nicky4 ","createdDate":"1508263687693","editedDate":"0","id":"403123","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/ad942407-eba9-42ee-9f5c-2d7c7e41afcc"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403123","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458271/","commentUrl":"/en/comment/Topic_403126/"},"strings":{"userRole":"","userId":"1458271","contentDraftJs":"","contentHtml":"Yay! I\u0027m in - thank you for fixing!!\u00A0","userRegistered":"1487612704650","userCommentsCount":"16","userName":"Angeliclee","createdDate":"1508263881913","editedDate":"0","id":"403126","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27609376.jpeg?v=1576583023"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403126","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403127/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EYou\u0027re welcome :)\u003C/p\u003EHappy to hear the issue has been fixed\u00A0\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbup.png\u0022 class=\u0022smiles postImage\u0022\u003E","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508264179827","editedDate":"0","id":"403127","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403127","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1313138/","commentUrl":"/en/comment/Topic_403129/"},"strings":{"userRole":"","userId":"1313138","contentDraftJs":"","contentHtml":"Yayyy it works.\u00A0 Thanks!","userRegistered":"","userCommentsCount":"20","userName":"Deleted","createdDate":"1508264384797","editedDate":"0","id":"403129","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403129","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403135/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EI can log in finally but I\u0027m back at level 1, my whole game has been erased\u003C/p\u003E","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508265136090","editedDate":"0","id":"403135","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403135","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403136/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"all good; cheers!\u00A0","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508265220250","editedDate":"0","id":"403136","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403136","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/Topic_403141/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"\u003Cp\u003EAurora said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EI can log in finally but I\u0027m back at level 1, my whole game has been erased\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003ELady Aurora\u003C/p\u003E\u003Cp\u003Esure you have been logged in one of the other server. ur progress has not been deleted only have to find it.\u003C/p\u003E\u003Cp\u003Eclick on top of the game at right of ur name castle and coordinates where the name of the server is\u00A0\u003C/p\u003E\u003Cimg src=\u0022//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fimage.prntscr.com%2fimage%2fWclOZWzRRLWTYOdSkTnasw.jpeg\u0022 alt=\u0022\u0022\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003Ethen a new window will appear with the names of the servers, should be 3 of them and take a look where ur most level is and select it\u003C/p\u003E\u003Cp\u003Ethen press OK and then refresh the game. you should be gone to the right server where ur progress is.\u003C/p\u003E\u003Cp\u003Ehope u can solve it\u003C/p\u003ERegards","userRegistered":"1428687025940","userCommentsCount":"1433","userName":"Juglar del Viento","createdDate":"1508265456990","editedDate":"0","id":"403141","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403141","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403143/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EYeah, thank you! I was on the wrong server indeed, all is fine, now! Thanks\u003C/p\u003E","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508265759247","editedDate":"0","id":"403143","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403143","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/Topic_403144/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"\u003Cp\u003EAurora said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EYeah, thank you! I was on the wrong server indeed, all is fine, now! Thanks\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003EYou are welcome my Lady\u003C/p\u003E\u003Cp\u003Eglad to see all is working fine\u003C/p\u003Egood game and regards","userRegistered":"1428687025940","userCommentsCount":"1433","userName":"Juglar del Viento","createdDate":"1508265888647","editedDate":"0","id":"403144","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403144","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/Topic_406947/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"\u003Cp\u003EDear Lords\u003C/p\u003E\u003Cp\u003Eat this moment i dont have any problems to log on all servers\u00A0\u003C/p\u003E\u003Cp\u003Eplease keep informing if you still experiment problems to enter on game\u003C/p\u003ERegards","userRegistered":"1428687025940","userCommentsCount":"1433","userName":"Juglar del Viento","createdDate":"1508867230787","editedDate":"0","id":"406947","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406947","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1347511/","commentUrl":"/en/comment/Topic_406952/"},"strings":{"userRole":"","userId":"1347511","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u003Ca href=\u0022//prntscr.com/h1hveg\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://prntscr.com/h1hveg\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E19:54 Middle European Time, Server 2, still no login. Stops at 80% :(\u003C/p\u003E","userRegistered":"1478694501717","userCommentsCount":"5","userName":"Frittebud","createdDate":"1508867739953","editedDate":"0","id":"406952","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/24455524.jpeg?v=1513609393"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406952","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/Topic_406979/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"\u003Cp\u003EDear Lords\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Eseems that the issue could be caused in a germany area or at least it seems as the posts im reading here and on facebook\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Eso, for now try the following steps to try to connect to game:\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E- clear your browser cookies and cache.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E- check your connection speed here: \u003Ca href=\u0022//www.speedtest.net/-\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://www.speedtest.net/-\u003C/a\u003E\u003C/p\u003E \u003Cbr\u003E\u003Cp\u003E-reinstall your browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera);\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E- your Flash player may be outdated. You can update it here: \u003Ca href=\u0022//www.adobe.com/support/flashplayer/debug_downloads.html-\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003Ehttp://www.adobe.com/support/flashplayer/debug_downloads.html-\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E-Install Browsec VPN extension for your browser. \u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E- try to use a different computer or Internet connection to see whether it is your PC or the connection that is causing problems\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ehope this can be a bit helpfull for u\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003ERegards and sorry for the inconveniences\u00A0\u003C/p\u003E","userRegistered":"1428687025940","userCommentsCount":"1433","userName":"Juglar del Viento","createdDate":"1508870169980","editedDate":"0","id":"406979","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406979","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_407249/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u00A0Hello, Lords and Ladies.\u003C/p\u003E\u003Cp\u003EThe issue seems to be caused by a\u00A0technical issue on the end of Deutsche Telekom AG Internet provider.\u003C/p\u003E\u003Cp\u003EIf you\u0027re still facing this issue, please try to install Browsec VPN extension for your browser., it should help.\u003C/p\u003E","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508919598187","editedDate":"0","id":"407249","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"407249","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1347511/","commentUrl":"/en/comment/Topic_406934/"},"strings":{"userRole":"","userId":"1347511","contentDraftJs":"","contentHtml":"Yes, I have the same problem :(","userRegistered":"1478694501717","userCommentsCount":"5","userName":"Frittebud","createdDate":"1508865103340","editedDate":"0","id":"406934","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/24455524.jpeg?v=1513609393"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406934","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1496377/","commentUrl":"/en/comment/Topic_406930/"},"strings":{"userRole":"","userId":"1496377","contentDraftJs":"","contentHtml":"Again login problems. Game runs till 80% and than stops...","userRegistered":"1487604612000","userCommentsCount":"1","userName":"Takeda Shingen","createdDate":"1508864008717","editedDate":"0","id":"406930","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27585335.jpeg?v=1644358910"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406930","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1313138/","commentUrl":"/en/comment/Topic_403138/"},"strings":{"userRole":"","userId":"1313138","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003EAurora said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EI can log in finally but I\u0027m back at level 1, my whole game has been erased\u003C/p\u003E\u003C/blockquote\u003EYou might be on the wrong server.\u00A0 Check that you have not jumped onto another","userRegistered":"","userCommentsCount":"20","userName":"Deleted","createdDate":"1508265379000","editedDate":"0","id":"403138","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403138","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/979788/","commentUrl":"/en/comment/Topic_403107/"},"strings":{"userRole":"","userId":"979788","contentDraftJs":"","contentHtml":"In creating the har file for the support tic,\u00A0 I noticed some new stuff in the developer window of chrome, auth \u0026 account signature verification....I wonder if this bug affecting what seems to be most players is result of an attempt to close up account vulnerabilities.","userRegistered":"1418412780317","userCommentsCount":"30","userName":"Crow ","createdDate":"1508262418797","editedDate":"1508262449160","id":"403107","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"403107","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403104/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"HI I have not been able to log in for hours either. Have sent the screenshot of what error message pop ups but will do the Har file as requested and update my ticket.","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508262047643","editedDate":"0","id":"403104","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403104","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403102/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"unless Palraium sort my being locked out of stormfall asap, I will NEVER buy another package again. I was in the middle of gaining \u0027prizes\u0027 and other goodies which I will no doubt lose now, so why should I ever spend on the game again","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508261892803","editedDate":"0","id":"403102","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403102","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Error notices keep appearing\u00A0showing: id:pp21230808.\u00A0 \u00A0masterbeast","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508261331400","editedDate":"0","id":"403097","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403097","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403102/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"unless Palraium sort my being locked out of stormfall asap, I will NEVER buy another package again. I was in the middle of gaining \u0027prizes\u0027 and other goodies which I will no doubt lose now, so why should I ever spend on the game again","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508261892803","editedDate":"0","id":"403102","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403102","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403104/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"HI I have not been able to log in for hours either. Have sent the screenshot of what error message pop ups but will do the Har file as requested and update my ticket.","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508262047643","editedDate":"0","id":"403104","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403104","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/979788/","commentUrl":"/en/comment/Topic_403107/"},"strings":{"userRole":"","userId":"979788","contentDraftJs":"","contentHtml":"In creating the har file for the support tic,\u00A0 I noticed some new stuff in the developer window of chrome, auth \u0026 account signature verification....I wonder if this bug affecting what seems to be most players is result of an attempt to close up account vulnerabilities.","userRegistered":"1418412780317","userCommentsCount":"30","userName":"Crow ","createdDate":"1508262418797","editedDate":"1508262449160","id":"403107","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"403107","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403119/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EHello, Lords and Ladies.\u003C/p\u003E\u003Cp\u003EThe devs reported that this issue has been fixed.\u003C/p\u003ECan you please confirm that you\u0027re able to login now?","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508263551903","editedDate":"0","id":"403119","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403119","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1164447/","commentUrl":"/en/comment/Topic_403123/"},"strings":{"userRole":"","userId":"1164447","contentDraftJs":"","contentHtml":"\u003Cp\u003EHi,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EConnecting to S2 works fine now.\u003C/p\u003E\u003Cp\u003EThanks for the speedy resolve.\u003C/p\u003E\u003Cbr\u003ENick","userRegistered":"1466861265247","userCommentsCount":"18","userName":"Nicky4 ","createdDate":"1508263687693","editedDate":"0","id":"403123","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/ad942407-eba9-42ee-9f5c-2d7c7e41afcc"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403123","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458271/","commentUrl":"/en/comment/Topic_403126/"},"strings":{"userRole":"","userId":"1458271","contentDraftJs":"","contentHtml":"Yay! I\u0027m in - thank you for fixing!!\u00A0","userRegistered":"1487612704650","userCommentsCount":"16","userName":"Angeliclee","createdDate":"1508263881913","editedDate":"0","id":"403126","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27609376.jpeg?v=1576583023"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403126","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403127/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EYou\u0027re welcome :)\u003C/p\u003EHappy to hear the issue has been fixed\u00A0\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbup.png\u0022 class=\u0022smiles postImage\u0022\u003E","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508264179827","editedDate":"0","id":"403127","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403127","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1313138/","commentUrl":"/en/comment/Topic_403129/"},"strings":{"userRole":"","userId":"1313138","contentDraftJs":"","contentHtml":"Yayyy it works.\u00A0 Thanks!","userRegistered":"","userCommentsCount":"20","userName":"Deleted","createdDate":"1508264384797","editedDate":"0","id":"403129","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403129","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403135/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EI can log in finally but I\u0027m back at level 1, my whole game has been erased\u003C/p\u003E","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508265136090","editedDate":"0","id":"403135","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403135","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403136/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"all good; cheers!\u00A0","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508265220250","editedDate":"0","id":"403136","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403136","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1313138/","commentUrl":"/en/comment/Topic_403138/"},"strings":{"userRole":"","userId":"1313138","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003EAurora said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EI can log in finally but I\u0027m back at level 1, my whole game has been erased\u003C/p\u003E\u003C/blockquote\u003EYou might be on the wrong server.\u00A0 Check that you have not jumped onto another","userRegistered":"","userCommentsCount":"20","userName":"Deleted","createdDate":"1508265379000","editedDate":"0","id":"403138","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403138","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/Topic_403141/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"\u003Cp\u003EAurora said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EI can log in finally but I\u0027m back at level 1, my whole game has been erased\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003ELady Aurora\u003C/p\u003E\u003Cp\u003Esure you have been logged in one of the other server. ur progress has not been deleted only have to find it.\u003C/p\u003E\u003Cp\u003Eclick on top of the game at right of ur name castle and coordinates where the name of the server is\u00A0\u003C/p\u003E\u003Cimg src=\u0022//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fimage.prntscr.com%2fimage%2fWclOZWzRRLWTYOdSkTnasw.jpeg\u0022 alt=\u0022\u0022\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003Ethen a new window will appear with the names of the servers, should be 3 of them and take a look where ur most level is and select it\u003C/p\u003E\u003Cp\u003Ethen press OK and then refresh the game. you should be gone to the right server where ur progress is.\u003C/p\u003E\u003Cp\u003Ehope u can solve it\u003C/p\u003ERegards","userRegistered":"1428687025940","userCommentsCount":"1433","userName":"Juglar del Viento","createdDate":"1508265456990","editedDate":"0","id":"403141","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403141","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_403143/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EYeah, thank you! I was on the wrong server indeed, all is fine, now! Thanks\u003C/p\u003E","userRegistered":"","userCommentsCount":"231592","userName":"Deleted","createdDate":"1508265759247","editedDate":"0","id":"403143","entityId":"80250","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403143","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/Topic_403144/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"\u003Cp\u003EAurora said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EYeah, thank you! I was on the wrong server indeed, all is fine, now! Thanks\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003EYou are welcome my Lady\u003C/p\u003E\u003Cp\u003Eglad to see all is working fine\u003C/p\u003Egood game and regards","userRegistered":"1428687025940","userCommentsCount":"1433","userName":"Juglar del Viento","createdDate":"1508265888647","editedDate":"0","id":"403144","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"403144","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1496377/","commentUrl":"/en/comment/Topic_406930/"},"strings":{"userRole":"","userId":"1496377","contentDraftJs":"","contentHtml":"Again login problems. Game runs till 80% and than stops...","userRegistered":"1487604612000","userCommentsCount":"1","userName":"Takeda Shingen","createdDate":"1508864008717","editedDate":"0","id":"406930","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27585335.jpeg?v=1644358910"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406930","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1347511/","commentUrl":"/en/comment/Topic_406934/"},"strings":{"userRole":"","userId":"1347511","contentDraftJs":"","contentHtml":"Yes, I have the same problem :(","userRegistered":"1478694501717","userCommentsCount":"5","userName":"Frittebud","createdDate":"1508865103340","editedDate":"0","id":"406934","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/24455524.jpeg?v=1513609393"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406934","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/Topic_406947/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"\u003Cp\u003EDear Lords\u003C/p\u003E\u003Cp\u003Eat this moment i dont have any problems to log on all servers\u00A0\u003C/p\u003E\u003Cp\u003Eplease keep informing if you still experiment problems to enter on game\u003C/p\u003ERegards","userRegistered":"1428687025940","userCommentsCount":"1433","userName":"Juglar del Viento","createdDate":"1508867230787","editedDate":"0","id":"406947","entityId":"80250","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"406947","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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