Actually if you check there are 28 masters and 2 Oracles all created at the same time. Did you submit a ticket to support? 

https://plariumsupport.zendesk.com/hc/en-us/requests/new

HAHA,, thanks for the laugh.

What have they done so far????

LOL, I got one as well

https://imgur.com/FnX65Xw

There is a certain individual using my good name to spread ideas and values that I am opposed to. These person first PM me on the untamed land. I found it amusing that a person would PM a moderator and confess that he is an alt. 

Now a certain individual is using my good name to harm the game. I am not sure who these person is, but I have a feeling that he is not master. 

I will personally report the case to support team. 

By the way I am Oracle, and not ORACLE. And my current name has been changed. I change my name in all games I play in may and September to commemorate Africa day and Brai day. 

The first ORACLE message. 

That should spice up the conspiracy theory. 

There is a certain individual using my good name to spread ideas and values that I am opposed to. These person first PM me on the untamed land. I found it amusing that a person would PM a moderator and confess that he is an alt. 

Now a certain individual is using my good name to harm the game. I am not sure who these person is, but I have a feeling that he is not master. 

I will personally report the case to support team. 

By the way I am Oracle, and not ORACLE. And my current name has been changed. I change my name in all games I play in may and September to commemorate Africa day and Brai day. 

Oracle said:

There is a certain individual using my good name to spread ideas and values that I am opposed to. These person first PM me on the untamed land. I found it amusing that a person would PM a moderator and confess that he is an alt. 

Now a certain individual is using my good name to harm the game. I am not sure who these person is, but I have a feeling that he is not master. 

I will personally report the case to support team. 

By the way I am Oracle, and not ORACLE. And my current name has been changed. I change my name in all games I play in may and September to commemorate Africa day and Brai day. 

Well, if you manage to get any help out of the support team with you PERSONALY REPORT THE CASE. Idk...  they can't seem to do shit about bots and such else, so if they by chance help you, shit man, you end up get more hate being favored by Plarium :p

There is several things Plarium could do to make it hard as hell to use multiple accounts in this game, but they wont, because there is those that spend on multiple alts as well. I got a bunch of russian bots around me, that been dormant for a long time now, but they seem to only get active during certain tournaments. 

i got that message.

it made absolutly no sense.

Oracle said:

Stewart_KT1 said:

Oracle said:

Master has changed his name back to master. 

nope, its still Oracle.

https://imgur.com/wu5Fk0e

http://prntscr.com/g0z2ws VS http://prntscr.com/g0z3g

Glad to know Oracle / Plarium has the ability to get bots (who clearly are breaking the ToS) to change their castle names, but not the ability to ban them or remove them from the server.

Epic fail.

avery said:

Oracle said:

Stewart_KT1 said:

Oracle said:

Master has changed his name back to master. 

nope, its still Oracle.

https://imgur.com/wu5Fk0e

http://prntscr.com/g0z2ws VS http://prntscr.com/g0z3g

Glad to know Oracle / Plarium has the ability to get bots (who clearly are breaking the ToS) to change their castle names, but not the ability to ban them or remove them from the server.

Epic fail.

 Sorry but no one, other than master did anything. Plarium have no power over master changing his name. He did it on his own terms. Plarium is not master. 

avery said:

Just when you think Oracle can't make things any worse...he goes and admits that Plarium has no power over master - and instead, "master" (someone that continually breaks the ToS)  has power to do anything they want.

What a terrible game, terrible moderation (specifically by oracle), and a pathetic way to run a game.

"Epic fail" hardly begins to describe this horrendous situation that is Plarium and their moderators.

To clear the confussion. Plarium didn't influence master changing his name into ORACLE then Master again. 

Yes all those accounts( with the name ORACLE) that have been reported are now closed , and master can't use them again to spam us. 

Plarium doesn't negotiate with scammers, and at first I thought that is what you where insinuating, that plarium asked master to change his name. When bots line, or master accounts are reported, they are closed immediately, without  trying to reason with the party operating these account. 

SO to clear these up again. 

''Master'', for whatever reason he has. chose to change his name to ORACLE. These accounts where quickly reported and closed. Then he chose to use the name Master again. 

avery said:

Apology accepted, thanks for sharing your insights.  

Oracle has on multiple occasions has directly contradicted himself as a moderator and/or given out information as if it were fact, that is completely wrong (which some people might consider a situation like that to be a lie).   Why is he still a moderator?  As someone that is put into a position of power, shouldn't he be held to a higher standard to not spread lies and give out false information?    

There are many times when he directly contradicts himself (just like above in this thread - here's a link to another recent thread where the same style of false info is spread by Oracle:  https://plarium.com/forum/en/stormfall-age-of-war/tavern/53070_testing-/).  Why is that an acceptable practice that the community managers / oberon allow to happen time and time again in the forums?   There are also a number of people who have voiced their concern and complaints against him.  How long will he be allowed to continue as a moderator?  At what point does a moderator get ranked back down to a normal forum member?

Thanks for taking the time to answer the above questions. I think it's fair to assume after reading so many posts in the other threads that many others have these same questions or concerns - it would be great to receive answers so we can all learn.

I apologize for the confusion. I only thought you're supporting the claims held by many in these post that there is a relationship between Plarium and Master. 

avery said:

Hi Alina, can you please respond to the above post - I'm curious as to what your answers are.

The actual video is at least 3 years old. The method however is not entirely obsolete. The basic mechanism are still the same however. And that Video was the first to suggest the existence of a ''bank''. 

It's unfortunate that many people still believe the video method to be true. It might work to an extent, but I can't guarantee it. 

And the topic in question, was a ''testing'' topic. Such topics are created to test something with the features of the forum. Like multiple quoting, replying( or starting a topic EG https://plarium.com/forum/en/stormfall-age-of-war/archive/47145_test-10/  ) I created that one to test video posting. Sorry if it gave you a wrong impression. 

avery said:

Thank you for the response.  The issuing as I understand it, is that a Moderator is someone that I think we all can agree should be held to a "higher standard".  Oracle created a thread, and spread mis-information, regardless of the tittle, and showed a video and stated as if it were fact.  Only after he was called out on it, did it change.  Had Lord Stewart not spoken up, it could be assumed that many new players would of thought the lie was a fact (since it was posted by a moderator) and really hurt them down the road as what was posted was not true.

Another skilled player was smart enough to look at the video, and tell everyone on the forum, that Oracle, a moderator, is once again spreading a lie and that video is very old and not a fact, unlike what Oracle had stated in his post.

Lord Stewart has been around the forum for  many moons. So when I saw his comment. I didn't think he was commenting on the nature of those videos, but on the test. (That videos could be posted for almost 2 years now), I didn't take it as a post about the content of those videos.

And As I have explained, That thread was a test thread. and we had many such thread in these forum. I did that thread to help in starting a tutorial thread on posting videos. 

And I am not sure why you're saying that the content of that video are ''mis-information''. The player who made that video is a ''king of BG sort of'. Plus the CM can't in anyway confirm or deny weather that mechanism of doing BG is correct or not. But as I have told you, the basic( eg banking) explained in that video are still correct. But most parts are not. 

roadstar Pitbull said:

Alina Phoenix said:

Hello.

We monitor the work of moderators. Yes, there can be cases when some confusion or misinformation takes place. All these situations are checked and discussed with the moderators in private. 

Also, ROADSTAR PINBULL is right. The topic is for Issue with the alternative accounts, and we went off the track. So, all the further off-topic comments will be removed.

If you have any questions regarding moderator's replies, please send them in PM to Lord Oberon.

That is  the issue!!!

That what not my title for this thread, after it was derailed a moderator changed it!!!

It was not the topic of this thread...

I;m sick and tired of being threatened, I'm not asking for anything special,,, just do your f/n jobs and leave the rest of things alone....

Hello.

The name of the topic was changed by me to the more appropriate one.

Sorry for not informing that the topic was changed. I'll inform about it in the future.

roadstar Pitbull said:

Alina Phoenix said:

Hello.

We monitor the work of moderators. Yes, there can be cases when some confusion or misinformation takes place. All these situations are checked and discussed with the moderators in private. 

Also, ROADSTAR PINBULL is right. The topic is for Issue with the alternative accounts, and we went off the track. So, all the further off-topic comments will be removed.

If you have any questions regarding moderator's replies, please send them in PM to Lord Oberon.

That is  the issue!!!

That what not my title for this thread, after it was derailed a moderator changed it!!!

It was not the topic of this thread...

I;m sick and tired of being threatened, I'm not asking for anything special,,, just do your f/n jobs and leave the rest of things alone....

Hello.

The name of the topic was changed by me to the more appropriate one.

Sorry for not informing that the topic was changed. I'll inform about it in the future.

Alina Phoenix said:

Hello.

I would like to apologize for the confusion regarding this question.

We do have a power over Master. His accounts that are reported to our Support team are getting banned.

Also, we run an automatic check on the servers and ban the players with the alternative accounts.

also quoting for posterity. 

there are players on this forum who openly admit to having alts.  in fact, even after reporting several early on and finally giving up, have never seen any player banned for an alt. 

i dont think you have an understanding of how the game is played and what alts are being used for.

IronApex Turok said:

Alina Phoenix said:

Hello.

I would like to apologize for the confusion regarding this question.

We do have a power over Master. His accounts that are reported to our Support team are getting banned.

Also, we run an automatic check on the servers and ban the players with the alternative accounts.

also quoting for posterity. 

there are players on this forum who openly admit to having alts.  in fact, even after reporting several early on and finally giving up, have never seen any player banned for an alt. 

can anyone else recall a time a player was banned for having an alt account?

Hello.

When you send a report regarding players who are using alternative accounts, Support Team won't inform you regarding the measures that were applied to these accounts according to our Privacy Policy.

Also, we prevent activity of players with the alternative accounts in different ways:

1. We have added limits within the game trading and gifting systems that restrict the maximum amount of Resources that can be transferred between two players. This means that a player, who has created several game accounts will be unable to use “feeder” accounts to supply any significant amount of resources to his or her primary playing account.

2. We have implemented safeguards to prevent the effective use of alternate accounts to upgrade League Objectives. We have mandated the completion of a probationary period for new League members before they are permitted to send resources to League Objectives or participate in various League activities.

3. When it comes to adding new features or improvements requested by players, we always take into account the possibility to abuse this feature by multiple accounts. If we see that it can give an unfair advantage to players, who are creating and using alternate accounts, we may decline this suggestion or find some ways to minimize their profit and encourage players to play with their main accounts only.

As we add more features and limitations to further discourage the use of alternate accounts, the relative advantage of this practice will continue to decline. 

For example, we add more opportunities to develop your main account, and it takes even more time than before. Thus, players, who need to support several accounts, will need to spend more time on that, while you could spend that time to make your main account even stronger.