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Mar 14, 2017, 17:3503/14/17
6

Rewards

We just finished Coalition event, I am player MOFO in Hungarian Coalition, Tharacian Frontier I did not receive awards. I have attempted to get them, the claim button did not light up after the event was lit up for the finish button.. Please disburse these to me.


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Comments
Mar 14, 2017, 23:1303/14/17
220585

How long are you in that coalition? More than 7 days?

Are you sure you collected 100 points?
Mar 15, 2017, 17:5903/15/17
09/16/15
165
And your coalition rank is?
Mar 25, 2017, 00:2903/25/17
Mar 25, 2017, 08:05(edited)
12/26/16
4
My name is Poseidon. I play on the Glorious Valley Server. I did not receive  my 90 day log in bonus. I clicked on the box like I always do. I t turned green and the check mark came up. But I did not receive my 50- horseman / 250-Drachma,s / 1-Mystery Box / 1-Scrow / 1- Resource ..I tried twice before refreshing my screen and trying again..I don't know what to do. I'm in the Lunatic-Fringe Coalition..what do I need to do to collect my awards?
Mar 25, 2017, 08:1903/25/17
220585

_Poseidon_ said:


My name is Poseidon. I play on the Glorious Valley Server. I did not receive  my 90 day log in bonus. I clicked on the box like I always do. I t turned green and the check mark came up. But I did not receive my 50- horseman / 250-Drachma,s / 1-Mystery Box / 1-Scrow / 1- Resource ..I tried twice before refreshing my screen and trying again..I don't know what to do. I'm in the Lunatic-Fringe Coalition..what do I need to do to collect my awards?


There is time after which you will be able to get your reward. Maybe this time did not past for you, so that is the reason why you did notrecieve your reward, wait and your reward will come up.

If you think that this time past, then please make ticket and report it to our Support Team - https://plariumsupport.zendesk.com/hc/en-us/requests/new

Apr 21, 2017, 00:2804/21/17
08/31/15
9

Hi

I just finished 1st in the pp tourney in both leagues and got rewards as a second in the supreme.

Having been spending thousands of euros in this game, 500 dracs won't make a difference but I find it really unfair.

thx


ODiN EON

Apr 21, 2017, 04:4004/21/17
220585

Odin said:


Hi

I just finished 1st in the pp tourney in both leagues and got rewards as a second in the supreme.

Having been spending thousands of euros in this game, 500 dracs won't make a difference but I find it really unfair.

thx


ODiN EON

Good morning Odin,

are you reporting similar errors as discussed by others in this thread? If so, have you reported these to Customer Support as suggested above? If yes, has Support gotten back to you? If not, is there some other problem?

Cheers

P.
Apr 21, 2017, 06:2804/21/17
08/31/15
9
Its not the same probs and no I havent reported anything to noone.
Apr 21, 2017, 06:3404/21/17
220585

Odin said:


Its not the same probs and no I havent reported anything to noone.

Then, of course, you're very welcome to post it here, depending on the issue we might be able to offer advice or will need to direct you to Customer Support.

Cheers
P.

Apr 21, 2017, 20:2604/21/17
08/31/15
9

The Irate Penguin said:


Odin said:


Its not the same probs and no I havent reported anything to noone.

Then, of course, you're very welcome to post it here, depending on the issue we might be able to offer advice or will need to direct you to Customer Support.

Cheers
P.

Here you can clearly see what I mean:

http://prntscr.com/eza2be  

 http://prntscr.com/eza3gt

Apr 22, 2017, 07:2504/22/17
220585

Odin said:


Here you can clearly see what I mean:

http://prntscr.com/eza2be  

 http://prntscr.com/eza3gt

The supplied screenshots seem to tell a rather cut 'n dried story and describe a strong and well-documented case to take tro Customer Support. I hope you hand this in to CS and let us know how it turned out.

Happy weekend
P.