I just realized that your topic had a link with another topic ... I let you guess what this link is.

Appropriate measures will be taken.

bundle all the screenshots up and send them to the support team, if you have a VIP ask them for their plarium email address and send them there as well, then blacklist them and add them to your permanent farming list 

I reported someone to the police in a different country just before Christmas due to extreme abuse I was receiving, they actually went and saw the guy concerned as in his country its a HUGE no no 

He made it easy for me though as the idiot actually gave me his address and his telephone number in a vain attempt to get me to contact him 

Plarium also dealt with him in game 

so yes, it DOES work if the abuse is extreme 

i am afraid the only thing you can do is block the player, plarium dont care about this matters (well it seems that moorttee was lucky, hope its not because she is mod and the rest we are not), personally i reported many times and i was told that plarium could do nothing to stop it.

reporting to the police, only plarium asks you to do it. the rest of serious online games, deal the problem from game first , so it does not escalate and does nto have to be dealt by police.

Freydissy said:

I am being abused an sexually harassed by another player - what can I do?

Hello, Freydissy!

Sorry to hear you faced this issue :( 

You can send me in PM the cords of this player and screenshot of his messages.

so you were very lucky or fb players got better treatment, as i know many many many in plarium.com along the last 4 years that none of us we were listened by plarium support.

Wow ! Rix "Cries"? Do Spartans cry ? Has Rix ever read a History book? Military strategy book ?

  If he can not send Assassins or money at it, he claims "Harassment"???? Constant small raids, is as old as "History" it's self? Verbal antagonism is as old as The Bible. 

  Where do these guys, that "Buy" there way, into an Historic "Based" strategy game come from ? Does the word "Pawn" mean anything??? Ask any "Nam" Vet. what V.C. and K.R. did, all day and night ???

  Ask WWII Vets. who was "Tokyo Rose"?

Will someone PLEASE give Rix a Tissue . . . By the way, see PVP ranking. A member from a 107 rank Coalition, is #1 due to Battle with Rix's "Crew". . .

hijadelafortuna T.I.A. said:

but they did not, and they still do not. so people dont trust in palrium or support because they see no backup from them when problems arise

Please note I'm talking about abusive messages and not about protecting players from spamming attacks, reports and other in-game actions.

The Support team can and do block sending messages feature to those players who ignore their warnings 3 times and keep on sending offensive messages.

alina, i know what means abuse, and threats, dont make it as we complain for silly things, because you were not there, 

abusse, and really serious abuse is what we mean, real abussive language., that no women, no player should receive and after see how plarium does nothing

hijadelafortuna T.I.A. said:

alina, i know what means abuse, and threats, dont make it as we complain for silly things, because you were not there, 

abusse, and really serious abuse is what we mean, real abussive language., that no women, no player should receive and after see how plarium does nothing

Then you're welcome to report such players to me in PM.

Please note you'll need to include screenshots of their abusive messages. Plus, I won't block sending messages for them at once.

I will send a warning first if they keep on sending abusive messages, I will send a warning once again, and then once again. 

I will block sending messages feature for them only if they ignore 3 of my messages.

For each of these warnings, you will need to send me PMs with the screenshots where they send abusive messages despite my warnings.

i did all that, and nothing was done

now i don't bother reporting, but if i see something serious in y players or friends i will let you!  thanks

i did all that, and nothing was done

now i don't bother reporting, but if i see something serious in y players or friends i will let you!  thanks

Bill Almorra said:

Hello Archon !

Please don't publish the coordinates of one or more player(s) on the forum.

To read : Here is a useful link for this kind of case.


Then I will ask you to send a report to the support center with : explanations of the situation + screenshots.

As my colleague Elias said, there is the possibility to block the messages of players, to use if necessary.

If you have any questions, don't hesitate to contact me, an other moderator or a CM via private messages.

I have tried sending PM-I receive message stating I can not send due to your privacy settings. I have contacted Hegemon of the offending player as well as used the support page you posted. I initially believed the link was a video shot of the battles we are currently engaged in with this coalition. Instead, it was a video that was "Very" disrespectful and what I consider to be "pornographic insinuating that I was a "specific body part".

Mick13000 said:

Bill Almorra said:

Hello Archon !

Please don't publish the coordinates of one or more player(s) on the forum.

To read : Here is a useful link for this kind of case.


Then I will ask you to send a report to the support center with : explanations of the situation + screenshots.

As my colleague Elias said, there is the possibility to block the messages of players, to use if necessary.

If you have any questions, don't hesitate to contact me, an other moderator or a CM via private messages.

I have tried sending PM-I receive message stating I can not send due to your privacy settings. I have contacted Hegemon of the offending player as well as used the support page you posted. I initially believed the link was a video shot of the battles we are currently engaged in with this coalition. Instead, it was a video that was "Very" disrespectful and what I consider to be "pornographic insinuating that I was a "specific body part".

Thank you for that information.

 In such circumstances the best thing to do is:

-collect evidence straight away
-send back a warning of the fact that the player is not following the term and conditions of Plarium and will suffer consequences such as ban or closing their account.
-send the evidence and name and in game coordinates and if on fb send the fb profile along side to support team.
-send the evidence if done on fb chat to fb with clear picture of their profile and the chat by selecting report user
-block the player  so no more messages are allowed to go through in game or fb
-tell everyone in your coalition and let the Hegemon / polemarches step in if in game actions are taken against you by this player
- if your coalition is part of an alliance of coalition make them aware of such situations 
-the result:
they get banned, account closed on fb or they become inactive as everyone will make sure their city become a farm.

I hope this helps

Is a manager on now?

Hey, tell me what's going on