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Game has been very slow for last 24-30 hours

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Dec 17, 2017, 16:2412/17/17
220588

Game has been very slow for last 24-30 hours

Game is running at crawling speed.  Numerous players in my coalition - both US and Europe - are complaining so it's not my connection/my configuration/my computer.  Game is unplayable as it is.  Screen changes take 20-30 seconds to load.  Progress Timers at bottom of city screen update in 15-25 second increments.  Impossible to coordinate galleys with raids for example.

When moving around the map blank background appears then 20-30 second lag before cities populate.

Problem has been ongoing - on and off - since yesterday morning. Is Plarium at least aware of the problem?

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Dec 17, 2017, 17:2712/17/17
220588
We have few reports already. Our team is searching where is the problem and they will fix this problem soon. You can check other bug repoorts which were written today and you will see more information. ty
Dec 18, 2017, 10:0212/18/17
220588

Hello! There is an older topic for the same issue. Please join the discussion here.

Also, I would appreciate if you sent a .har file to the support team.  

We need this information to detect the reason of the lags. 



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