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The troops sent to the pantheon have been hanging for a week

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Jan 10, 2026, 15:3501/10/26
01/03/23
4

The troops sent to the pantheon have been hanging for a week


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1 group has been hanging for a week, 2 groups for 4 days, 2 groups for 3 hours 

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4
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8
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DariaCommunity Manager
Jan 12, 2026, 11:5501/12/26
10/31/22
1025

Hello, Archon! Sorry to know that. Usually, in this case, clearing your Plarium Play cached data may help. To do this, please enter Settings > System Preferences > Reset Cache. If this doesn't work, kindly forward your request to our tech support team via this link so they may help you 😌

Jan 12, 2026, 16:4701/12/26
01/03/23
4

I've already cleared the cache and reinstalled the Plarium Play app itself. None of this helped. 

Jan 13, 2026, 14:1901/13/26
01/03/23
4

I submitted a request to technical support. When can I expect a result? 

Jan 14, 2026, 08:3501/14/26
01/31/18
702
Gepard704

I submitted a request to technical support. When can I expect a result? 

Hello. If you submitted your ticket correctly, the support team will reply in 1-5  working days.  

Jan 17, 2026, 20:5801/17/26
01/03/23
4

Five days have passed. Still no results. Troops are still hanging. Should I contact tech support again? 

Jan 19, 2026, 09:5701/19/26
01/31/18
702
Gepard704

Five days have passed. Still no results. Troops are still hanging. Should I contact tech support again? 

Hello Archon. Can you give me the number of your ticket to the Support? You can find it in your email account above the Support automatic reply, as my sceenshot.

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Jan 19, 2026, 16:3001/19/26
01/03/23
4

7021019

Jan 20, 2026, 06:2801/20/26
01/31/18
702
Gepard704

7021019

Hello Archon, I forwarded it to the Manager