Account deactivated despite not being from Russia or Belarus

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Account deactivated despite not being from Russia or Belarus

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Arthur Besse

Jun 18, 2026, 22:5006/18/26

08/22/25

Account deactivated despite not being from Russia or Belarus

This thread is intended for discussing the account deactivations announced in the post.

Many players, including myself, who are neither from Russia nor Belarus and do not reside in those countries, have been affected and have lost access to their accounts. I have contacted Plarium Support Center several times and have not received a single response.

We understand the actions taken by Plarium and the reasons behind them. However, players who live in other countries and have no connection whatsoever to Russia, Ukraine, or the conflict between them should not have lost their accounts.

Comments

GENERALModerator

Jun 19, 2026, 00:4106/19/26

Jun 19, 2026, 00:41(edited)

02/14/19

842

Just contact Plarium Support Commander and submit a ticket

Use THIS link please

Plarium Support Center

Arthur Besse

Jun 19, 2026, 03:1906/19/26

08/22/25

GENERAL

Just contact Plarium Support Commander and submit a ticket

Use THIS link please

Plarium Support Center

Thanks for the response. As mentioned above, I have contacted Plarium Support several times, but unfortunately, I have not received any response.

GENERALModerator

Jun 19, 2026, 07:0106/19/26

Jun 19, 2026, 07:02(edited)

02/14/19

842

If you have no answer by monday please send me your ticketnumber so I can check the status for you.

Please use the link I gave as your link looks different :)

Arthur Besse

Jun 19, 2026, 07:0806/19/26

08/22/25

GENERAL

If you have no answer by monday please send me your ticketnumber so I can check the status for you.

Please use the link I gave as your link looks different :)

Could you please advise where I can find the ticket number? I was expecting to receive a confirmation email with the ticket number after submitting the ticket, but I have not received any confirmation email.

Arthur Besse

Jun 19, 2026, 07:0906/19/26

08/22/25

GENERAL

If you have no answer by monday please send me your ticketnumber so I can check the status for you.

Please use the link I gave as your link looks different :)

Ah, let me submit one using the link you mentioned.

Arthur Besse

Jun 19, 2026, 07:2306/19/26

08/22/25

GENERAL

If you have no answer by monday please send me your ticketnumber so I can check the status for you.

Please use the link I gave as your link looks different :)

I submitted a ticket using the link you provided, but I have not received a confirmation email, so I am not sure where to find the ticket number. In any case, let’s wait until Monday.

GENERALModerator

Jun 20, 2026, 02:2806/20/26

02/14/19

842

Arthur Besse

I submitted a ticket using the link you provided, but I have not received a confirmation email, so I am not sure where to find the ticket number. In any case, let’s wait until Monday.

When you submit a ticket Plarium always send a confirmation and ticketnumber to your e-mailaddress sir.

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