There is no support ,made a support ticket 7 days ago ,still no reply,

The ticket number should be in your 'my account' after you submit the ticket. Just a reminder though, the forum moderators are not the support team and so we are simply trying to help you the best we can..

Unknown_Ranger59

May 6, 2017, 17:2105/06/17

05/06/17

8 days still no reply

Unknown_Ranger59

May 6, 2017, 17:2605/06/17

05/06/17

My support ticket. Shows 2 tickets ,no number on them

Deleted

May 6, 2017, 19:2505/06/17

220588

Mal said:

My support ticket. Shows 2 tickets ,no number on them

What status does your ticket show? what was the original issue, possibly it is something we can answer for you?

Unknown_Ranger59

May 6, 2017, 22:4605/06/17

05/06/17

No suppo

Unknown_Ranger59

May 6, 2017, 22:4705/06/17

05/06/17

There's no status

Deleted

May 8, 2017, 09:3205/08/17

220588

There is three statuses, 'Open', 'Awaiting your reply' and 'solved'..

However what is your issue and maybe we can help on the forum?

Alyona KolomiitsevaCommunity Manager

May 8, 2017, 09:5405/08/17

09/17/15

8273

Mal said:

My support ticket. Shows 2 tickets ,no number on them

Hi! We reaceive a lot of tickets daily. Sometimes it takes more than 2 days to investigate your issue. Please be patient and wait for the reply.

Deleted

May 10, 2017, 07:5805/10/17

220588

Guys, for you information.

Take in mind that If you have opened ticket, posting new one won't accelerate your request. It will only put all your requests to the end of waiting list.

So be patient and wait for the answer.

De Reus

May 11, 2017, 00:5705/11/17

01/24/17

245

Couple weeks wait here :/

Alina BrightAdmin

May 11, 2017, 11:5405/11/17

03/01/16

5810

Commanders, can you please specify if you got reply from Support team?

De Reus

May 12, 2017, 20:5605/12/17

01/24/17

245

Eugenia Misura said:

Commanders, can you please specify if you got reply from Support team?

I submitted 3 tickets. Said reply within 60 hours.

No reply.

Alina BrightAdmin

May 15, 2017, 09:5905/15/17

03/01/16

5810

Sparhawk122 said:

Eugenia Misura said:

Commanders, can you please specify if you got reply from Support team?
I submitted 3 tickets. Said reply within 60 hours.

No reply.

Please check your Spam folder and let me know the result.

De Reus

May 16, 2017, 09:1305/16/17

01/24/17

245

Eugenia Misura said:

Sparhawk122 said:

Eugenia Misura said:

Commanders, can you please specify if you got reply from Support team?
I submitted 3 tickets. Said reply within 60 hours.

No reply.

Please check your Spam folder and let me know the result.

Request 56777, 5th May 17

Request 65353, 9 May 17

No response.

Nothing in spam folder.

1 2

The topic is locked. You cannot post comments.

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can..\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E","userRegistered":"","userCommentsCount":"220588","userName":"Deleted","createdDate":"1494028874247","editedDate":"0","id":"307134","entityId":"39171","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"307134","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1579543/","commentUrl":"/en/comment/Topic_307324/"},"strings":{"userRole":"","userId":"1579543","contentDraftJs":"","contentHtml":"8 days still no 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Said reply within 60 hours.\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003ENo reply.\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E","userRegistered":"1485255020083","userCommentsCount":"245","userName":"De Reus","createdDate":"1494622592793","editedDate":"0","id":"309614","entityId":"39171","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/DefaultLogo180x180.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"309614","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1047456/","commentUrl":"/en/comment/Topic_310104/"},"strings":{"userRole":"Admin","userId":"1047456","contentDraftJs":"","contentHtml":"\u003Cp\u003ESparhawk122 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EEugenia Misura said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003ECommanders, can you please specify if you got reply from Support team?\u00A0\u003C/blockquote\u003E\u003Cp\u003EI submitted 3 tickets. 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