same here, i didnt get all items from the package, or i get different ones

support wants a screenshot

how the hell create a screenshot from it, plarium doesnt even have a hystory of my purchases

Dear Jarls,

Please provide us with the following information here so we can investigate the issue:

1. Specify the date and time of the purchase

2. Provide your user ID and game version. To find this information, please go to the Menu and tap the "About the game" button.

3. Attach screenshot of the issue: the payment confirmation of the Offer

Best regards,

Your Plarium Support Team

this reply is for me not helpful 

yeah right, so maybe you can tell me where i find the hystory of my purchases ?

Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.

Would I ask if I had something? So let it be and do not make a stupid counterquestion. Your comments are as useless as the support of this game.

At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless 

Man2Hell said:

At all, why do I have to prove to plarium that I have made a purchase. If I give them my player ID, they should know it...and if not, then sorry this support is just pointless 

That is a bit ridiculous ... you could say why do I have to prove to any store I bought something ... I should just be able to go in and say I bought it and it's not good and so give me a replacement or my money ... BUT ... that is not how it works ... you should have the documentation ... so JUST PROVIDE IT ... sorry ... but I think you are being a bit difficult ... :)

This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap 

Man2Hell said:

This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap 

If you come to the store with the torn thing, but without a receipt, no one is going to help you and give you your money back for this thing. You spent much more time with your aggressive behavior then you needed if you just added that support wanted. 

This is not a store. This is digital internet, everything is recorded and secured. So do not write such crap 

To you two pseudo-moderators. I do not know what you get paid, but isnt it embarrassing you. You are totally disqualified