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please help

please help

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13 авг. 2018, 18:3213.08.18
13.08.18
13

please help

im trying to play on the plarium play app on windows 10 and the loading screen is too zoomed in and when the game loads the  fullscreen isn't working the game just stays windowed so im stuck on the tutorial...
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14 авг. 2018, 08:4414.08.18
11.01.17
4649

Hello, TWISTEDPAIN

Could you, please, attach some screenshots how it looks like? 

We are waiting for your reply. Thank you in advance.


14 авг. 2018, 09:1714.08.18
13.08.18
13
14 авг. 2018, 09:1814.08.18
13.08.18
13
14 авг. 2018, 09:1814.08.18
14 авг. 2018, 09:29(отредактировано)
13.08.18
13
the first picture is the loading screen which is too zoomed in and the second picture is when the game loads but fullscreen will not open...i have played on the plarium play app in the past and this never happened before
14 авг. 2018, 09:4014.08.18
07.04.17
1350
I have that problem with some browsers and for those browsers I reduce the screen size (from 100% to usually 80%) and then I have the whole game in the screen. 
14 авг. 2018, 12:3614.08.18
11.01.17
4649

TwistedPain said:


the first picture is the loading screen which is too zoomed in and the second picture is when the game loads but fullscreen will not open...i have played on the plarium play app in the past and this never happened before

If you're playing through the Plarium app now, could you, please, try to start the game in your browser through Plarium.com? 

After that contact us with the result, please!

Thank you in advance and good day 

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