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BUG with helping clanmates after the update

BUG with helping clanmates after the update

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14 сент. 2021, 00:0014.09.21
25.03.18
0

BUG with helping clanmates after the update

I have noticed that "sometimes" when I start an upgrade all or some of the clanmates help do not register. Once my bar remained at 0/39 although I got all of the 39 possible help clicks from clan and another time I got 6/39 and it remained at that without increasing any further.

I tested it personally on my computer by launching 3 clan accounts to provide the help and none of their helps were registered to my main account. So, the BUG is confirmed existing.

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43
Комментарии
8
Комментарии
14 сент. 2021, 09:2714.09.21
05.08.17
14

yes, the help system is totally fcuked up sadly

14 сент. 2021, 13:4814.09.21
14 сент. 2021, 13:49(отредактировано)
11.01.17
4649

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

14 сент. 2021, 14:5714.09.21
14 сент. 2021, 14:58(отредактировано)
05.08.17
14
Ivar Marksman

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

doesnt help. I have 1 click and 0 click on my building and my knowledge, and people in my clan updated to latest version, and cant see that I request help. Other can see my requests but when they click they get .. no help ! no loyality points (cant remember text) as if my building/knowledge is already done

14 сент. 2021, 14:5914.09.21
05.08.17
14
Ivar Marksman

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

Please test out the help system to check if it works. I can already see alot of posts about this not working in different kingdoms

14 сент. 2021, 18:5514.09.21
14.11.18
1

not working on pc but my clanmate on mobile whit 5,2 version is working, My 5,2 on pc not responding

14 сент. 2021, 19:1414.09.21
14 сент. 2021, 19:19(отредактировано)
30.08.18
21

same here and I have the newest version of the game , just downloaded the app new yesterday 

14 сент. 2021, 19:2414.09.21
30.08.18
21
Ivar Marksman

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

Sorry Ivar but it does not help to upgrade the game to 5.2 

15 сент. 2021, 06:4015.09.21
11.01.17
4649

Hi Jarls! Our specialists are aware of the issue and will resolve it soon🙏

Thank you for your understanding and patience🙌