Hi Aplmustdie! Please forward this request to our technical specialists through the "Ask a question" button by following the link:
https://vikingsweb-support.plarium.com   

Our specialists will surely assist you! 

I did, it's been almost 2 weeks and it still isn't fixed

Intro hangs at 18% I have 2 cities which I cannot play because they do not get access to game

i downloaded the new desk  version and i am back on  

the same happening here in pc only loading to 18% and tryied the download feature 

the desk version download does not complete load 

have not been able to get on pc since last update stops at 18%

I`m angry- i do not come in and play- 

6/10 update stops loading at 18% on my chrome notebook  

unable ti update game in Plarium player, still UPDATING is displayed and no progress over one hour.

Player uninstalled and installed again, computewr restarted no change still unable to play.

I also have not been able to log on for 2 days. I hope my shield is still up or I will lose all my resources.

I can't log on either.

bjr je rentre plus dans le jeux depuis trois jours

Hi Jarls!

If the Facebook version of the game doesn't load, please try to clear the cache of your browser and update it to the latest version🙏

If the issue stands for other platforms or the mentioned steps do not help — please inform our Support Team: https://vikingsweb-support.plarium.com/web/en/problems

They will surely help you👍

why cant i log in cant load past 18 percent been 2 days

Hi palladine!

Please follow the instructions from my comment above to resolve your issue🙏

Have a great day!

bonjour depuis votre nise a jour impossible de ce conecté sur les compte facebook et les comptes plarium relié a facebook

unable to load game, it downloads to 18 per cent then stops

mine finally loaded but the bottom part won't show so I can't communicate with my clanmates or navigate

just stops after 18%, you know it costing me the daily bonus