If you are very busy in the game, its easy for system messages to be overlooked,or disappear before you have had a chance to read them.
Assuming that you didn't already do this, hence your complaint.
I would suggest checking mail for system message reports, this should tell you if they sent any about the compensation packages.
Of course it wont tell you if you actually got them unless, you knew on what you had before, and what you have now.