Hi.  My husband and I along with several members of my clan have these same issues ever since the helheim update.  It starts loading the game from 20% which takes forever.  It used to load that slow for the first time you load the game, then when you sign in it would start loading at 45% which then would take maybe about 15 seconds to load.  Now it starts loading from the 20% mark, as if it's the first time loading ther game every time we sign in, which takes any where from  3 to 5 minutes. We have cleared the cache, cookies, browsing history etc.  My husband has tried signing in using the college's computers and has the same problem there as well.  We all use pc and are using google chrome.

Hello, badbunnybuns!

Clarify please if the issue still actual right now?

This is badbunnybuns, I'm now signed into my main account.  Yes the issue is still active right now for everyone in my clan playing on pc using chrome..

Cannot log into my 2nd account

Same here, but i ve just one!

hello;   well our clan is suffering from this also right now. continual blue rings happening every time you hit a activate button. totally unplayable and this has been happening since the Helheim was started as well.

we have all done everything that was recommended by Plarium to no avail. it is now totally unplayable. 

very disappointing when we all pay so much real money to play this game and get a really third-class standard of the game. something needs to be done urgently as there is a lot of talk in my kingdom of just dropping out of the game totally and that would be a shame as when it is working properly it is a very good game to play.  I'm also over the standard response of " try this or this ", it makes no difference at all.

Hi

Have been able to play on Firfox.. but just checked Chrome again a few minutes ago and either the issue is still not fixed or Chrome has some other issue as it is still unplayable slow.

Thanks

Could we please have an update if this is being worked on and when we can expect it to be resolved?

Hi having the same issues, taking forever to load in the browser version. 

It does eventually load and I can play for at least an hour or two no problem then the blue circle starts occuring more frequent and I have to reload and the cycle repeats itself

I have tried Chrome, Opera GX, Vivaldi next I will try firefox. 

It takes minutes to get to 74% or it would go all the way to 98% (sometimes taking 5 minutes) then stop and buffer and then a message would pop up saying connection lost and that a stable connection is needed. 

I know my connection is stable. This is the only online browser game that I have issues loading. 

When will this be resolved?

Playing Vikings for 3 years now, but since Juli the game runs like a pile of shit. Every action you wanna start is rewarded with a spinning blue circle you can look at for hours and hours. Or you got kicked out from the game. So annoying. This crap mostly happens during the battles on tuesdays and the weekend battles like Jötunheim.

Really think if I should quit Vikings 👎

I have the same issues - constantly restarting due to connection lost as well as the blue circling with different actions. I haven't been able to use Chrome since the Hellheim update - same as what happened with Thrones game. Now after maintenance, its difficult to even get the game to load. Im afraid to do anything because the game will cut out after sending an attack or on a way to a tile and before I can shield during cvc/kvk.

This has been going on since mid October and still has not been resolved.  This has to be the worse tech support from any game company bar none.  Truly unbelievable.  I'm a patient person but this is unacceptable.

Hello Elrich2000! 🖐 It will be better to forward this request to our technical specialists through the "Ask a question" button by following the link:
https://support-portal.plarium.com/en/vikings-web/faq

Our specialists will surely assist you! 

I have the same problem, it get's to 45%, then takes several minutes or longer to load to 100%, then take's several minutes to start after that, I also am having trouble when trying to enter Helheim, it say"s the hero is still exploring and wants to know if I want to complete the eploration, I click yes, and it acts as though it's going to go into the node and never open's the node up and freezes up, at which point, I have to refresh the game, because it won't do anything.

Hello Ivar Marksman,

Any update?  I appreciate Kutter commenting again about Firefox, but what I hoped an Admin would actually respond.

nothing unusual about lack of speedy fixing of problems on this game.happy to take your money but take forever to do anything about making sure the game runs smoothly.especially for pc players.

pc players are no longer considered and go to the bottom of the list.priority is mobile phone players.I have only today just started having slightly slower game play on mobile but no log in lag time.however log in on pc is getting worse not better.I suggest everyone that spends money on the game to stop spending until this is fixed.as for the game technical support,i suggest not only fixing fast,but find another provider for your data to be sent and recieved.do it once do it right or do not bother doing at all.take pride in what you do.personally i think you should reward every player no every server a my town is my castle resource package as compensation.get real about your compensation for major issues.

Experiencing the same thing as all the others that have posted here. Is Plarium doing anything about it ? 

 Though it was problematic beforehand, currently there is an incredible amount of lag in the game which I believe started after the most recent update.

Having the same issue game lagging and blue circle on screen

Hello Ivar Marksman,

Same issue as badbunnybuns, Kutter, and Astrid still.