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Tasks expired. Not resetting

Tasks expired. Not resetting

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19 фев. 2020, 03:5219.02.20
15.12.19
0

Tasks expired. Not resetting

I have 12 premium tasks in my que but when I try to complete them I get an error that they are expired and cannot be completed.  I have missed several rounds of tasks. 
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19 фев. 2020, 09:5819.02.20
11.01.17
4649

BasilHaden said:


I have 12 premium tasks in my que but when I try to complete them I get an error that they are expired and cannot be completed.  I have missed several rounds of tasks. 

Hello, BasilHaden!

Attach please the screenshot of what do you see on the screen, to illustrate the issue. 
Waiting for your answer!

20 фев. 2020, 16:5120.02.20
20 фев. 2020, 16:54(отредактировано)
21.06.17
1303

Ivar I have also seen this situation, in fact I believe I posted about it on the forum a while back.

I never really bothered pushing the issue , because though it still occurs ,I came to the conclusion that it was connected to the VIP running out,as it appears to only affect the premium tasks.

It seems to me  that the VIP runs out , you pay gold or use points to restore it ,and it gives you back the premium tasks, then sometime later, probably connected to disconnecting from the game,not remembering that you completed all the tasks categories, when on reconnecting  the game loads the"lost" premium tasks, which you cannot complete. 

Hope this helps .

21 фев. 2020, 06:3821.02.20
11.01.17
4649

Greetings!

Is your issue still relevant? If it is, please contact me in private messages. Provide me with your ID. You can find it in Menu in "About the game" tab. Please send me the video of the issue. You can use any video hosting you prefer and add the link.

Will be waiting for your answer!
4 апр. 2020, 16:4904.04.20
21.06.17
1303

Update on this issue.

What I believe happens is.

The VIP runs out, after renewing it the premium tasks appear and work properly.

Sometime later,on returning to the game, there is a set of premium tasks which will not work.

These tasks are a duplicate of the tasks previously completed.