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game has reset to level 1 after update to plarium

game has reset to level 1 after update to plarium

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4 дек. 2019, 20:1504.12.19
23.07.19
1

game has reset to level 1 after update to plarium

Today i had a update to new plarium 5.0 when i installed it the game asked me to sign in and i did this when the game opened up my city was level 1. now i have went to the kingdom were my city is and its still their but when i log in with my details that i have allways used im in a brand new town level 1 wondering why this is and how is it fixed regards steve
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4 дек. 2019, 21:3104.12.19
21.02.18
1224
You have effectively started a new account.I know others have asked the question, presumably they got it sorted, I myself am curious as to the answer.
5 дек. 2019, 08:2805.12.19
11.01.17
4649

Greetings!

Please make sure you're typing correct login information. Also please try to clear your browser's cache before logging in. If it didn't help to solve the issue please contact me in private messages and provide me with your account's Kingdom number and your town coordinates. I'll try to help.