Greetings!
Please follow the link below to find the instruction with possible steps to solve this issue:
If the situation doesn't change after performing the specified steps, please send us the screenshot of the error and attach the information about your browser. To find the relevant information about your browser, please follow the link below by opening the link in the browser where you try to launch the game:
We hope for your understanding. Thank you in advance.
what error should we send? the game is frozen after 5min when you do nothing, so no error. only restart helps. and the game is sometimes slow, so we can´t send any picture that will helps you. (browser)
i now plarium needs our money, but too many updates and old issues exists and new come. fix old issues and do not more updates.
its not the browser, i play with launcher and its every few minutes reloading. the same is on smartphone. i clean my pc dayly (cookies, temp-files etc), webGL is running on pc, all was fine till your update. please check the update, there was something wrong. fun is other. its nearly impossible to play.
Hello Jarls! Our specialists are aware of the game being unstable after the maintenance and are working to resolve this situation at the moment. We understand that the duration of the works increased and coincided with the Kingdoms Battle: Fury Competition. Currently, the most priority task is to solve the problem in the performance of the game. All forces are aimed at stabilizing the gameplay.
We kindly ask you to subscribe to the progress notification. You can do this in a special window when creating a new ticket: https://vikings-support.plarium.com/web/en/problems/?devicelocale=ru&spGame=vikings-web The status of the resolving issue will be updated, and all subscribers will be able to receive information and track the process.
We appreciate your understanding.