Heres a link from IvarMarksman, from a while ago ,https://plarium.com/forum/en/vikings-war-of-clans/583_technical-support/34540_how-to-find-support-2/ its possible you have tried  this and it no longer works.

By writing here they may see your message,but they will not know what your problem is, as have you have not written it down.

You can try sending a private message,if in deed the link to support which is found when you open community,if you use the web browser version,( which is similar to Ivars Link)does not work.