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error when login

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1 июль 2019, 07:2201.07.19
234080

error when login

I have this kind of message since 1 hour


404 not found MD5files JSON: a29d2d8ce56de9fbe3ff9b681bb4b8a0_files.unity3d


Not able to acces to my account
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1 июль 2019, 07:5501.07.19
09.06.17
2
Same here
1 июль 2019, 08:0501.07.19
16.04.17
15
same here
1 июль 2019, 09:4601.07.19
16.04.17
15
Already cleaned the browser chache a few times but still get the error
1 июль 2019, 12:3501.07.19
1

Same error here.


I've not seen mention anywhere else that unity is required to play?
1 июль 2019, 13:2501.07.19
16.04.17
15

seems to be a big problem, still getting the same error :((

1 июль 2019, 13:3201.07.19
234080

If it is only the film to launch the game, please remove it ....8 hours without any Pc access.. it 's a shame


To help others players you can  access with puffin.. but it's not the best to play..; to put a shield it will be ok


AS usual, android is ok and not PC.. pfffffffffffffffff

1 июль 2019, 14:0901.07.19
234080

Dear Jarls, thank you very much for providing us with this information. 

This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information. Thank you for your understanding and patience.


1 июль 2019, 15:4501.07.19
234080

startet 5 min ago hier

 says the same as discriebt 


did not have a problem all day in the game till 5 min ago 

1 июль 2019, 16:1601.07.19
234080

I have been stuck at the loading screen with the same error for several hours:

  • '404 not found MD5files JSON: a29d2d8ce56de9fbe3ff9b681bb4b8a0_files.unity3d'

I cannot access the game at all.


I submitted a support ticket but I am a bit worried when I see that the auto-reply contains the statement "Average waiting time - 24 hours." If I cannot access the game for 24 hours, I will lose the daily bonuses accumulated over several weeks, I could miss some personal and clan events, and eventually my shields will expire and I could lose everything.

1 июль 2019, 17:1701.07.19
234080
same here
1 июль 2019, 17:4801.07.19
1
works on firefox but doesnt on chrome
1 июль 2019, 18:3401.07.19
1
the same here - completely new install of firefox, also doesnt work in chrome and edge :(
1 июль 2019, 18:4601.07.19
234080

it loads till 45% stops gos to 52 %und this is it ,it showas the 404 not found 


i use chrome ,just tryed firefox it has the same problem 


and yes i did everything you do ,clean the chash and everything else
1 июль 2019, 19:1001.07.19
234080



same issue here, since this morning. Also stops at 52%


Simonix

1 июль 2019, 19:5301.07.19
234080

the same error

cache is clean

1 июль 2019, 19:5901.07.19
234080

same here I waiting the all day 

I will lost everything 


1 июль 2019, 20:0201.07.19
16.04.17
15
not good, tried to log-in for 12 hrs now and still the same error, please can something be done about this?
1 июль 2019, 20:4001.07.19
2
ditto
1 июль 2019, 20:4301.07.19
234080

I have a solution, you can use the App to connect to game. It's not the same that when we play with navigator, but you don't lose the day wins ;) and you can put a shield if needed.

Go there, download, install and after you can connect to game. I do it and I have the same problem than you, also sent a ticket.

https://plarium.com/fr/plarium-play/



1 июль 2019, 20:5901.07.19
16.04.17
15
tnx evoline, but even the app wasn't working anymore, i'm on pc :)