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POP attacks - what is the reason for not showing attacker in report ?

POP attacks - what is the reason for not showing attacker in report ?

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3 апр. 2021, 14:1103.04.21
20.12.17
80

POP attacks - what is the reason for not showing attacker in report ?

Seems like simple question, but many of us are still clueless since this morning. 🙁

When you hold POP in a siege mode, have both spy and regular troops, enemy attacks you in POP but some reports show who attacked you and some dont. Why ?

Enemy did not came from our kingdom and he did not beat the POP defence. Why are reports different ?

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5 апр. 2021, 09:5105.04.21
11.01.17
4649

Hello, Yellow! Please forward this request to our technical specialists through the "Ask a question" button by following the link:
https://support-portal.plarium.com/en/vikings-web/faq

Our specialists will surely check your situation! 

5 апр. 2021, 12:0105.04.21
31.01.18
342

This appears to be another of those questions  that likely is affecting everyone/many, so needs an answer posted on the forum.  

Even if it is a technical question , it doesnt need to be hidden from view with a personal response.

9 апр. 2021, 20:0409.04.21
20.12.17
80

I agree Krow, it should be simple to understand what's it about and to answer for all of us. 

10 апр. 2021, 12:4010.04.21
11.01.17
4649
KROW

This appears to be another of those questions  that likely is affecting everyone/many, so needs an answer posted on the forum.  

Even if it is a technical question , it doesnt need to be hidden from view with a personal response.

Hi, KROW!

Each such situation and any technical case is checked by our specialists strictly on an individual basis for each player who contacts us. Since this is an individual check, its details and results cannot be disclosed publicly, as they contain the personal information of the player who applied.

If you have faced a similar situation, please contact our technical support team personally.

Thank you in advance!

11 апр. 2021, 23:1811.04.21
11 апр. 2021, 23:21(отредактировано)
31.01.18
342

Thanks, but we do not expect, nor need to know other players personal information, and that it would be simple enough to just let us know when something unexpected happens, if it functioning correctly,or not.