Greetings!

Casey said:

We have the same issue. We won 5-0 since the other clan did nothing, but we received no rewards, Chief, Soul Shards, or Personal Achievement. Also one of our clan members was not automatically relocated. He used a Return this morning, about 12 hours after the CvC ended. I put in a ticket through the game and am patiently waiting for a response. They did say it might take 24 hours.

Now that you mention it, I did not get Personal checkpoint rewards either. And it has been close to 24 hours.

I just realized I am stuck in ek, lol

Casey, please post an update if you got your issue resolved and I will do the same. No news so far.

Bayou_Viking said:

Casey, please post an update if you got your issue resolved and I will do the same. No news so far.

This is the response I got. None of our clan members have received personal achievements yet and the chief didn't get the rss for clan improvement.  We actually switch off the chief at the end of the CvC so I act as Bank and give the title back after getting rss so we don't have to pay that exorbitant 10% daily silver tax!

Support Request #4-1024624

 Plarium Support Team

Dear Jarl,

Thank you very much for providing us with this information.

This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information.

Thank you for your understanding and patience. Have a good day!

Best regards,

Your Plarium Support Team

Is something wrong with our clan?

Still no rewards and have not heard anything from anyone.

Bayou_Viking said:

Still being ignored by Plarium, Nobody is attempting to reach out to correct plarium mistake, We played by the rules, we won fair and square, Plarium dropped the ball by not giving us the rewards as stated by Plarium rules. I guess, we are too small for Plarium to care about.

Thank you for the information! It has been forwarded to our technical specialists for further investigation. I will contact you with the result as soon as possible. Have a nice day!