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ХМЫРЬ__д

20 нояб. 2021, 06:5220.11.21

24.02.18

работа службы поддержки

Доброго времени суток,я не получил награду за последнюю точку в Охота градо-
строителей,что делать?

Здравствуйте, Ярл!

Спасибо за ваше ожидание.
По нашим данным, награды были корректно зачислены 02.11.2021 в 11:59:20 (UTC+0).
Если у вас возникают другие вопросы по игре, пожалуйста, обращайтесь. Хорошего дня!

С уважением,
Plarium Support Team

это было 06.11.2021 только 10 точка Охоты градостроителей,не было
всплывающего окна ,не было системки и не получена награда,хотя точка
закрыта была,а в остальном вы правы,02.11.2021 я получил награду до
9 точки включительно,прошу проверить

Спасибо за ваше ожидание.
По нашим данным, награды были корректно зачислены 02.11.2021 в 11:59:20 (UTC+0).
Если у вас возникают другие вопросы по игре, пожалуйста, обращайтесь. Хорошего дня!

На все дополнительные запросу получаю один и тот же ответ от бота,проверили не тот день и

обращаться дальше бесполезно,вот так работает техподдержка.Браво.

Комментарии

توليب من الأندلس

20 нояб. 2021, 07:0220.11.21

03.03.20

800

и браво и бис...печально

Ivar MarksmanAdmin

20 нояб. 2021, 08:1820.11.21

11.01.17

4649

Здравствуйте, Ярл! Уверяю вас, что специалисты поддержки тщательно изучают каждый запрос. Их информация является актуальной👍

Если у вас есть дополнительные вопросы, пожалуйста, задайте их в той же ветке общения со специалистами. Хорошего дня😎🙌

توليب من الأندلس

20 нояб. 2021, 09:0420.11.21

03.03.20

800

Ivar Marksman

на сколько я могу понять, человек закрыл 9 т в один день а 10 т в другой день. 2 числа и 6 числа.

ХМЫРЬ__д

20 нояб. 2021, 09:5820.11.21

24.02.18

Ivar Marksman

Ты ведь не бот и я не робот,неужели не видно что вопрос и ответ касается разных чисел 2.11.21 закрыл

9 точек и получил награду,а 6.11.21 закрыл десятую точку и не получил награды,техподдержка проверила 2.11.21 о котором я даже не спрашивал,а 6.11.21 оставила без проверки и ответа.

я обращался раз пять,отвечает робот одинаково,у меня в отличии от него есть нервы,с вашей тех-

поддержкой как со стенкой разговаривать)

ХМЫРЬ__д

20 нояб. 2021, 10:0520.11.21

24.02.18

техподдержка отвечает только первый раз,и не важно правильно или нет,после этого отвечает только

робот тоже самое

отвратительное отношение к игрокам и паршивая работа техподдержки

Ivar MarksmanAdmin

20 нояб. 2021, 13:0020.11.21

11.01.17

4649

ХМЫРЬ__д

техподдержка отвечает только первый раз,и не важно правильно или нет,после этого отвечает только

робот тоже самое

отвратительное отношение к игрокам и паршивая работа техподдержки

Ярл, ни я, ни специалисты службы поддержки не являются роботами, мы живые люди🙂🙏

Пожалуйста, следуйте моей рекомендации и задайте им вышеупомянутые вопросы, вас обязательно сопроводят всей необходимой информацией👍

ХМЫРЬ__д

20 нояб. 2021, 17:3120.11.21

24.02.18

чем тогда обьяснить 5 одинаковых ответов,на все мои обращения,я там описал ситуацию полностью,

раза три,это человек который читать не умеет?

я не хочу сюда копировать переписку полностью и подымать на смех такую работу

Centaur

22 нояб. 2021, 07:1622.11.21

22 нояб. 2021, 07:20(отредактировано)

10.05.18

скорее всего аккаунт был оффлайн и то што построилось в ЭТОТ период - зачислилось при заходе После соревнования на тот момент- естественно никаких очков не дали. Это давно так уже....

Либо строилось в последние секунды, но отображение времени у игрока и на сервере может отличаться при плохом соединение до 10 секунд!!! обратите внимание...

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