Fix this 

We are sorry to hear that you have met such players. Anyway, it's a normal game mechanics. You always have a potential to grow and don't forget to use the Inaccessibility to protect your Town from other players' attacks! You can always use favorite Boosts to activate Shield faster. Also never forget about Safe Conduct when your troops are on the resource location :)

Have a great day! 

You did not read anything there did you? There is nothing normal about brand new accounts having to deal with 4 year old accounts on a new server. There is nothing normal about this at all 

You did not read anything there did you? There is nothing normal about brand new accounts having to deal with 4 year old accounts on a new server. There is nothing normal about this at all DidGarbage 

Garbage 

I am sorry that you feel this way, Flat. Our major aim is to provide you with the comfortable gaming experience, and this feedback has been forwarded to the developers for the further consideration.

Feel free to share all your ideas and suggestions with me🙏

Actually I agree with Flat, if it suppose to be a new server then has no sense to mix up entry levels players with other higher experienced players. They are not allowing  new ones like me to enjoy the game. The only way to overcome is to invest important ammount of money.

this error screams for attention. if not opening a new server and allowing the death of a server for next 3 months gonna hit your pockets good. some will buy, but most will quit all together. ive contiplated it as well. i just left a chinese ran game where this situation is a norm for forced purchases. i like your game,i would hate to quit so soon. cant yall give the younger accounts a instant research & constuction gift of level 25 castle and all research to level 25 castle(mobile strike did this a couple of times, and many stayed and bought twice as much than before) gift or max vip and hero exp to even the playing field? i mean your gonna lose money from this, why not gain some new long time players be being decent about error. or open new server asap.

I understand your concern, Jarls, and I have delivered your feedback to our specialists.

Thank you for your openness 🤗

can we dismantle the arena? lev 5 is way above our defenses? ty

Unfortunately, you can't, Fisherman, but you can demolish the Order Citadel and build a new one if necessary: http://support-portal.plarium.com/en/throne-web/faq/order-citadel/description 

Have a great day🙏