What does the game need to work correctly?
Throne: Kingdom at War is under constant development: the game mechanics are becoming ever more complex and new graphical elements are constantly being added. The app needs a stable internet connection and up-to-date software in order to work correctly. Problems may be caused by third-party apps running on the device, or an outdated operating system or game version.
How does the data exchange work?
In response to any user action, the game sends a request to the server. If the device is working correctly, the internet connection is stable, and no third-party programs are creating obstacles, the data packet reaches the recipient in milliseconds. Then the information is processed, and after that, millions of other users receive it. If there are any problems accessing the global network, data packets from the player are transmitted with delays or do not reach their destination at all.
WEB VERSION
Let's look at possible reasons why the web version of Throne: Kingdom at War may run incorrectly (plarium.com portal).
1. Poor internet connection.
Low connection speed, multiple connections through your access point, or other running programs may prevent the game from launching.
2. Browser cache contains erroneous data.
As it runs, your browser saves various temporary files: pages, styles, images, site settings, and cookies. These are necessary to help web pages load faster and to automatically authorize you on websites. Over time, erroneous data can build up in the cache. When the cache is cleared, the temporary files are partially or completely deleted.
To clear the cache and other saved data in the browser, follow these steps:
1) Go to "Settings" ("Parameters") in your browser menu.
2) Open the additional settings (a subsection in the lower part of the screen). In the "Privacy and security" section ("Personal data"), select "Clear history" ("Clear browsing data"). You can also simply type the name of the menu subsection you need into the setting search bar (the upper part of the screen).
3) Select which data should be deleted and for which period and hit "Delete data."
3. Some data in Throne: Kingdom at War is outdated or contains an error.
To clear your browser of outdated and/or incorrect game files, you need to do the following:
In Google Chrome and Opera
- Go to "Settings" in your browser menu.
- Open additional settings (a subsection in the left part of the screen). Then in the "Privacy and security" section, choose "Site settings."
- In the "Permissions" ("Privileges") section choose "Cookies and site data" and then "All cookies and site data."
- In the "Search cookies" box at the top of the screen, type "krcdn".
- Hit "Remove all shown."
In Firefox
- Go to "Options" in your browser menu.
- Open the "Privacy and security" section.
- Go to "Cookies and site data," then hit "Manage data."
- In the search box, type "krcdn".
- Hit "Remove all shown," then hit "Save changes."
4. Not enough available RAM or video memory.
Before running the game, try closing the apps and browser tabs that aren't in use.
5. Outdated browser version.
Read about how to update your browser here.
6. Access to the game server is blocked by some third-party software: VPN, antivirus, or browser extensions.
Before running the game, set your browser to Incognito mode. It is enabled by pressing the key combination Ctrl+Shift+N. If the game starts working correctly, turn off web extensions one by one. This way, you will find out which one is blocking the server connection.
7. JavaScript is disabled in your browser.
Go here to check if JavaScript is enabled in your browser.
8. Your computer doesn’t meet minimum system requirements.
The Throne: Kingdom at War system requirements represent a computer configuration that is capable of running the game without any noticeable performance issues. As a result, you get an optimal download speed and a comfortable FPS rate (frames per second).
Minimum system requirements
A PC that meets the Throne: Kingdom at War minimum system requirements is capable of running the game on low graphics settings:
Windows
- The current version of your browser and JavaScript
- OS: Windows 7/8.1/10 x64
- Processor: Intel Core2Duo 2.2 GHz, AMD Athlon 64 X2 2.66 GHz, or any other processor with a similar performance level
- Graphics card: AMD Radeon HD2xxx, GeForce 8600, or similar models that support DirectX 10
- RAM: 4 GB
- Available disk space: 10 GB or more
Mac OS
- The current version of your browser and JavaScript
- OS: OS X 10.7
- Processor: Intel Core i3 2.2 GHz
- Graphics card: Intel HD Graphics 4000
- RAM: 4 GB
- Available disk space: 10 GB or more
Recommended system requirements
The recommended system requirements of Throne: Kingdom at War is the benchmark for the performance necessary to show the game's graphical and technological potential to its full. The following computer configuration allows the application to run and operate at the highest graphics settings:
Windows
- The current version of your browser and JavaScript
- OS: Windows 7/8.1/10 x64
- Processor: Intel Core i3-3220, AMD FX-4300, or better
- Graphics card: AMD Radeon R9 240/250, GeForce GTX 750, or better
- RAM: 8 GB or more
- Available disk space: 10 GB or more
Mac OS
- The current version of your browser and JavaScript
- OS: OS X 10.7 or later
- Processor: Intel Core i5 2.5 GHz or better
- Graphics card: Intel HD Graphics 4000 or better
- RAM: 8 GB or more
- Available disk space: 10 GB or more
MOBILE VERSION
Let's look at possible reasons for performance issues in the mobile version of Throne: Kingdom at War.
1. Unstable internet connection.
Check your internet connection or use another access point.
2. Outdated version of Throne: Kingdom at War.
You need to download the latest version of the game. With every update, game processes are optimized, new content is added, and the app's stability is improved.
3. There is not enough available memory on your device.
App updates take up space in your device memory. After downloading an update, check how much available memory is left in the internal storage of your smartphone or tablet.
If the free space runs out, try clearing the cache of the game and other apps. Turn off visual effects in the Throne: Kingdom at War settings. If the game has been downloaded to the memory card, move it to your device's main memory.
You can also reinstall the application. Before doing so, check if the game is synchronized with Facebook, Google Play, or Game Center. Otherwise you may lose access to your account.
How to clear the cache on Android
The Android operating system allows you to clear the cache of individual applications or of all installed applications at once. To delete temporary files of all programs on the device:
1) Go to system settings and open the "Storage and USB flash drives" section (or a menu subsection with a similar name).
2) Select the "Cache data" subsection and confirm the clear cache option.
To delete the cache of an app, open the list of all programs in the system settings. Then select the required app from the list, hit "Storage" and "Clear cache."
How to clear the cache on iOS
On iPhone or iPad, you can only clear the Safari browser cache. To do so, hit "Settings" and select "Safari" and "Clear history and website data."
To clear the cache of any program, including Throne: Kingdom at War, reinstall it.
4. The app is being blocked by an antivirus.
Connection to game servers may be blocked by an antivirus installed on your mobile device.
5. Your mobile device doesn't meet the minimum system requirements.
In order for the game to work correctly, you need at least 1 GB of RAM available and the following operating system:
Android: 4.0.3 or later
iOS: 8.0 or later
PLARIUM PLAY
To clear the cache on Plarium Play please follow the steps below:
1. Delete all temporary files from your PC. These are located at the following file path:
C:\Users\Username\AppData\LocalLow\Plarium
2. Clear the Plarium Play application cache, which is located at the following file path:
C:\Users\Username\AppData\Local\Plarium\PlariumPlay\Cache
After these steps are done, please reinstall the Plarium Play application.
Also, make sure that you have the latest versions of drivers for your graphics card installed on your PC. An outdated operating system or drivers can cause a range of technical difficulties. If you encounter them in the game, you need to install the necessary updates first.
Go to the web page of the manufacturer of your graphics card to download the latest version of the drivers:
- AMD/ATI driver download
- NVIDIA driver download
- Intel driver download
