Hello Richard! Please forward this request to our technical specialists through the "Ask a question" button by following the link:
http://support-portal.plarium.com/en/throne-web/faq

Our specialists will surely assist you! 

Adenturer enters a House, kills an enemy, then the Adventurer ALL TOO OFTEN travels into the House below the one he's in, then 'down' into the next one, then 'down' into the next one... NOT WHERE I WANTED TO TRAVEL! Sometimes it goes 'down' one House, sometimes up to moving 'down' thru 4 Houses with no way to control it.

This "bug" I reported and complained about 2 weeks after Ruins started and has not been fixed. So what's that, plus three-four months ago?

Can we assume the "game design team" (I use that term very loosely) fix this "bug"?

It's frikking annoying when we lose complete control over where our Adventurer is going.

ps. It's been 2 years since reporting bugs and issues not seeing Towers on Mini Map. All for NOTHING! Is there actually a game design team? Do only Russians get proactive fixes with these bugs? Only select players Plarium hires or pays to play get support or functional towns to play in? What's the deal?

By the way, I m sick and tired of filling out a complaint form, often being refered to someone on the Facebook team, then the Facebook teams advises to fill out a complaint form.

Will Plarium some day consider manufacturing vacuum cleaners since all they do is suck money from people and not support their product?

Dear Orion, I assure you that we treat all our players equally. Please forward your issues to our Support Team (Menu > Ask a question).

All additional information can help them to resolve the relevant issues🙏

You're joking right? All efforts using Plarium Support fails because they never do anything. I have about 80 tickets that went nowhere with none of them being resolved.

Maybe review the thousands of posts on facebook pointing out my same sediments.

Or maybe you can suggest an Order where all you plarium workers play and get support while no others do.

I am sorry that you experience such feelings, Orion🙏

I assure you that our Support Team's major aim is to help you. Please do not hesitate to contact them regarding all your in-game issues: http://support-portal.plarium.com/ticketcreator/throne/en?devicelocale=en&spGame=throne-web

They will surely do their best to assist you👍

It's very gracious of you to remind players to use the support system. That's why I asked if you were joking because you and I both know most issues are purposely ignored.

Guess what this is? A partial on-going list of complaints filed, a list of tickets where I was told someone was looking into whatever issue. Guess how many have been resolved? ZERO.

Tell you what, how about some of the Plarium support crew join our Order? Let's put this lying bs of actually doing something to rest.

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Hi Orion!

I see in the system that our specialists have provided you with the relevant information regarding all your requests. Please follow their recommendations to resolve your in-game issues👍 

I appreciate your understanding.

Roger,

Lame. You didn't review any of those tickets otherwise you'd know not one of them was resolved.

All their correspondence focuses on dead air and you know it.

ie: We sent it to our design team. (Dating back 4 years and still not fixed.)

ie: Please send more information. (Asked three days after sending 5, 10 or 20 screen shots.)

What Order and Kingdom are you in?

Dear Orion, I am the Forum administrator🙂

Please note that some issues may require time to be solved. Our specialists receive a great number of requests every day. Some of them have already been resolved or implemented into the game, the others are still in progress🙏

Please stay tuned to our Forum and to the in-game News so you don't miss the most relevant information👍

If you have any questions regarding the particular in-game issue — please stick to our Support Team as I have recommended above, they will surely provide you with the relevant data🤗

Seriously, send me your town name and I can send you an invite. I'm sure then all our problems will go away.

Following up... No further corresponding from Roger. Guess he's happy playing alongside other Plarium employees in either of the top two Orders in the game.

Orion, please follow my recommendations and contact the Support Team if you experience any difficulties in the game. Our specialists will surely provide you with the most relevant information🤗