All the players I spoke... received the rewards with 1.0x too

And not 2.2x as it was in the description of PVP ....

A mess of the big ones.

Waiting for news on this subject ....

PS: EVERYONE is waiting for news on this subject ....

I have the exact same problem but i seem to also have it with battleground rewards too, 2.2 multiplier did not apply at all to my pvp or bgs.

I have opened a ticket yesterday in game with the screenshot of my rewards i took it to show to friends before hitting claim. I also have the oberon mails proving my total points during both events.

You need to let us all know on here.

So have we now got to start taking screenshots of all tournaments, the rewards and the Oberon letters. This is getting ridiculous.

Well done on sorting out the problem and for the compensation. Really impressed. Many thanks.

I can't get last PvP f 

OK so this issue closed from what I received as my ticket reply. 

NOT COOL ! 

I was expecting 700+ golems and I get less than half that including the cheap gift from Oberon.

So I lost the same amount of troops as everyone else who got the correct rewards but I will not be rewarded same as them.

uniFRKNcorn said:

OK so this issue closed from what I received as my ticket reply. 

NOT COOL ! 

I was expecting 700+ golems and I get less than half that including the cheap gift from Oberon.

So I lost the same amount of troops as everyone else who got the correct rewards but I will not be rewarded same as them.

Hello! There was a server-side issue that prevented part of the players from receiving the multiplied rewards. The game developers pulled up the server logs and credited rewards to all players who were affected. Most of the players received their rewards in full.

Unfortunately, a small portion of the server logs weren't available. Thus, a segment of users was left without a multiplier. At that moment, we decided that it would be unfair to leave all these players without any multiplier. Therefore, we applied the 1.5x multiplier to all rewards. We are sorry if you received less rewards than expected, but there is nothing else we can do in this particular situation.

We will do our best to avoid such situations in the future. Our specialists did everything possible to minimize the losses in this particular case.

asswipepe said:

well...you deleted my post about how useless support is...when I'm telling you they are, next time believe me...the ticket is submitted from a month ago...still...they couldn't find that 1 grade algebra book to jump start their studies...so, my problem is unsolvable for the moment..meanwhile, imagine frustration had a more than a month to play with me, so...let's bet on my patience

I absolutely understand your feelings, my Lord. But let's wait on what Support will say.

thanks

Hello Lords and Ladies!

The compensation was giving during last 20 hours and now all players which took part in the Tournament and faced this issue got the rewards.

Thank you for your patience. 

My version is fully up to date on the app store so there is no update available, in other words my existing ticket on this still stands unless the developers have forgot to action this mystery update ??

Hi there! Our team is still working on this issue. Thank you for your patience. Once I get the information, I'll let players know about the results.