24 июнь 2019, 04:4524.06.19
20.01.15
21
Cant build troops
For 14 days the support is not able to repair my account !! Become no answers!! Cant build troops and cant use recources.....
Cant build troops
Поиск
24 июнь 2019, 06:5124.06.19
11.01.16
1009
let me know all the details here please
24 июнь 2019, 23:3224.06.19
20.01.15
21
All Details?? At 7.june i write First time to Support with screenshots.. my troops build 3 weeks infanterie Okulte and all the others. But nothing happend. I spend a lot of booster and saphires but 3 weeks still again. My recources are more full and cant save, because i cant build units!!! Now i write every day to the Support but
i become no answer. And now,,??? I spend a lot of money and my Account is dead because Plarium do nothing since over 14 dayss
25 июнь 2019, 06:1325.06.19
25 июнь 2019, 06:26(отредактировано)
11.01.16
1009
I will need all the details since I don't have access to your ticket from Support.
Alternatively try this link
https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new
27 июнь 2019, 04:0227.06.19
20.01.15
21
Nothing changed. I cant build troops after the Update from tomorrow. Cache is empty. Game new install. I CANT USE MY ACCOUNT!!!!
27 июнь 2019, 04:0327.06.19
20.01.15
21
not tomorrow / yesterday
28 июнь 2019, 19:0928.06.19
20.01.15
21
And the next day!!! Cant you or wont you help ??
29 июнь 2019, 08:4629.06.19
20.01.15
21
are you all incompetent ?? who pays me my account ?? I can not do anything !!!
30 июнь 2019, 01:1330.06.19
11.01.16
1009
Hello, have you used the link I mentioned?
Use the link and wait for support to reply back meanwhile provide all details again here so that I can ask someone to assist you.
30 июнь 2019, 21:4930.06.19
20.01.15
21
I used the link but nothing happend!!! Now im waiting 3 weeks!!!!! Is this the service from plarium for the players??
2 июль 2019, 11:3402.07.19
20.01.15
21
And the next day without an answer....no email from Support. No email here and no compensation!!! 4 weeks without build units!!! Thats plarium....yeah!!
3 июль 2019, 01:4903.07.19
20.01.15
21
And the next day....!!! But you are clever....you do nothing and wait so long i cant build again. And what is with all recources i lose? With all units i had can build since 4 weeks??
4 июль 2019, 06:4304.07.19
20.01.15
21
And the next day.....WHAT IS WITH MY ACCOUNT AND MY COMPENSATION?? There are some 100€ inside !!
4 июль 2019, 11:2704.07.19
11.01.16
1009
I have already asked you to write to support using the link I shared earlier and let us know your castle/server and other relevant details here meanwhile while you wait to hear from Support.
5 июль 2019, 11:0805.07.19
20.01.15
21
For 1 month I have certainly made all the information 5x. How often?? Now that the wait of the troops building is over .... now you want to find the mistake ??? You want to annoy me right?
12 июль 2019, 09:5112.07.19
220504
+MadTeddy2007+ said:
Hello, Lord. The issue with troops training is already fixed. Still, if you face any other issues, please, contact our support team on this matter.For 1 month I have certainly made all the information 5x. How often?? Now that the wait of the troops building is over .... now you want to find the mistake ??? You want to annoy me right?
13 июль 2019, 16:2313.07.19
20.01.15
21
And now??? "Im sorry, our mistake and your bad luck" or what want you say to me for the last 5 weeks without build troops??? Nothing ?? Is that the Service from Plarium for player they play the game over 3 years?
15 июль 2019, 11:3515.07.19
220504
I've given you the relevant information regarding the issue. Unfortunately, I don't have more information from my side.
Hope for your understanding.
15 июль 2019, 13:1815.07.19
20.01.15
21
Then please ask your team. It can not be that I could not build anything for 4 weeks and now I have to live with it !!! it is your fault and not mine !!
21 июль 2019, 09:1421.07.19
20.01.15
21
And you do nothing again.....i have contact with Plarium email too and nothing happend. THATS PLARIUM and you are Wondering that peoples stop playing???
22 июль 2019, 08:3622.07.19
220504
+MadTeddy2007+ said:
And you do nothing again.....i have contact with Plarium email too and nothing happend. THATS PLARIUM and you are Wondering that peoples stop playing???
Good day! I'm very sorry for keeping you waiting. At the moment, our support team is experiencing a high load. The waiting period may be longer than usual. I thank you for your patience, and the support team gets back to you as soon as possible.
