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Must update to latest version to log in, but still says "download latest version"!

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6 март 2018, 11:2606.03.18
30.06.15
97

Must update to latest version to log in, but still says "download latest version"!

Exactly the same thing happened last time using the Plarium app on a laptop! Says there is an update available, but clicking on "download" does nothing at all - just takes you out the the main menu page. So I went in the Plarium site and downloaded the latest version - cleared all the old version and tried to play. Still stops and says that a new version is available and I need to download it.

Last time this happened Support told me they hadn't released the new Win 10 app version yet, but did in a few days - so why not let laptop users play on the old version until you are ready to migrate us? Haven't been able to get in for 2 days so no idea what the status of my castle is.
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6 март 2018, 16:2406.03.18
01.03.16
5810
Hello, my Lord! I'll pass this information to our team. Once I get any news, I'll let you know here. 
6 март 2018, 22:4006.03.18
30.06.15
97

Alina Bright said:


Hello, my Lord! I'll pass this information to our team. Once I get any news, I'll let you know here. 
Thank you

7 март 2018, 10:3907.03.18
01.03.16
5810
Carangajeira said:

Alina Bright said:


Hello, my Lord! I'll pass this information to our team. Once I get any news, I'll let you know here. 
Thank you

Hello, my Lord! This issue was fixed, you can install the new version now :) 
9 март 2018, 09:1609.03.18
30.06.15
97
Thank you. Successful.
9 март 2018, 16:3209.03.18
01.03.16
5810
Carangajeira said:

Thank you. Successful.
Glad to hear it!