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Email confirmation

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30 авг. 2016, 13:5030.08.16
19.08.16
4

Email confirmation

Hello support, I'm not able to confirm the email. The game in the profile tab says that my email address has not been confirmed. If I push resend, no email in my account. I checked also in spam folder without fortune.

May I have help please?


Thanks

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30 авг. 2016, 15:1230.08.16
220504
Please, contact support team to solve this problem.
1 сент. 2016, 08:0401.09.16
19.08.16
4

Ticket opened by the portal, but no email notification arrived. I opened 2 different ticket, 1 referred to gmail and 1 to an italian provider....no mails.

Are you sure that the support site is up e that you are able to send email?

Alyona KolomiitsevaCommunity Manager
1 сент. 2016, 13:0701.09.16
17.09.15
8273
Cinziastorm31 said:

Ticket opened by the portal, but no email notification arrived. I opened 2 different ticket, 1 referred to gmail and 1 to an italian provider....no mails.

Are you sure that the support site is up e that you are able to send email?

Please check your PM. I wrote you some details on your issue.
1 сент. 2016, 13:4001.09.16
19.08.16
4

No mails. Neither in incoming messages nor in the spam.



Alyona KolomiitsevaCommunity Manager
2 сент. 2016, 07:0902.09.16
17.09.15
8273
Cinziastorm31 said:

No mails. Neither in incoming messages nor in the spam.



Let's wait then. As soon as they answer your ticket, I will contact you in PM with the details, ok?
3 сент. 2016, 21:0103.09.16
19.08.16
4

OK....I'll wait...I'm afraid I'll wait for a very long time...


:)


Alyona KolomiitsevaCommunity Manager
5 сент. 2016, 06:0305.09.16
17.09.15
8273
Cinziastorm31 said:

OK....I'll wait...I'm afraid I'll wait for a very long time...


:)


If they don't response till Thursday, please let me know.
7 сент. 2016, 15:1607.09.16
19.08.16
4
They have contacted me. Actually we are trying to solve the problem that seems to me quite curios.
Alyona KolomiitsevaCommunity Manager
8 сент. 2016, 08:1008.09.16
17.09.15
8273
Cinziastorm31 said:

They have contacted me. Actually we are trying to solve the problem that seems to me quite curios.
Great!
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