Hello lord Med : The Joy Boy,

on what device you experience this situation ?  

From my edge works fine ,i've just tried that

I'm also having the same problem and can no longer upload photos.

I tried clearing the cache, uninstalling and restarting everything.

my device　PC

Did you tried to contact the support at this link :

https://social-support.plarium.com/hc/en-us/requests/new?fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

Hello, I've been experiencing the same issue trying to upload a customised avatar. 

Did Plarium Support provide a solution or an explanation or are they just going to let it rot like the issue of Mac users not able to play the game or friends requests not working ingame?

Hello, my Lord. The team is aware of this issue and is currently investigating it! Apologies for the inconvenience, and we hope for your understanding!