Hello , no, no issues here on my side , try to Reset the cache in the Plarium Play

- Go to "Settings" > "System Preferences" 

- Click the "Reset cache" button

Note: After that, you will be logged out of all Plarium Play accounts. 

Try it and let us know if works !

I wish you a good day and enjoy the game !

Reset cache and installed Plarium play. Still chat error

Please let us know, what support said, and what was your fix :) thx

You could also try uninstalling and reinstalling the game, if the install files got compromised somehow that should fix it.