Ok had a computer crash a while back so i was offline for about 3 weeks. When I came back I find everything was gone and I had to start all over. But when I realize I am in a different location i go look and I find that my other castle is still there with everything I had. Is there anything that I can do about this problem? Or do I just have to chalk it up to a lost cause?
Hi! Please, contact our Support Team and provide them with this information >> http://support.plarium.com
rbales47 said:
Thanks Failo but that is not the problem. I am on the "untamed lands" server. Because of the time I was gone I didnt think anything of it until I found my old Castle. I would really hate to lose my old castle because I spent a lot of time working on it. I also hate to loose the new one. Just want to know if there is anything that can be done. Can the two be combined? or can I go back to the old one?
if you are positive that you are on the right server (as failo suggested )
and you still on a different castle ( but see your old castle )
then you have created an alt ( signed in through a different mail ,,,etc )
so do the following :-
check your mail ( original one for old castle ) and sign in using it
never use the second castle because alts are against game rules
finally if that is not the case then contact support team
http://plarium.com/forum/en/stormfall-age-of-war/game-tutorials/29273_how-to-find-your-old-castle
follow the link and the directions and it will be magical 
